John White
Woodridge
Summary
Accomplished Professional Bus Operator with extensive experience at Greyhound Inc., skilled in defensive driving and emergency procedures. Recognized for exceptional passenger assistance and a strong commitment to safety, consistently maintaining a reliable service record while effectively navigating complex routes and resolving conflicts to enhance the travel experience.
Experienced with route navigation, ensuring timely and safe transport for passengers. Utilizes strong communication skills to provide excellent customer service and address passenger needs. Knowledge of vehicle maintenance and safety protocols ensures reliable and efficient operations.
Skilled transportation professional with significant experience ensuring passenger safety and timely schedules. Adept in navigating diverse routes, handling various types of vehicles, and maintaining high standards of vehicle upkeep. Strong focus on team collaboration and achieving results, with proven flexibility to adapt to changing needs. Known for reliability, excellent communication, and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Professional Bus Operator
Trailways Transportation System
12.2024 - Current
- Assisted disabled passengers, ensuring comfortable boarding, seating, and disembarking from the bus.
- Reduced maintenance costs by promptly reporting mechanical issues and performing minor repairs on the bus.
- Demonstrated exceptional driving skills in various weather conditions, ensuring passenger safety during adverse situations.
- Handled emergency situations calmly and efficiently while prioritizing passenger well-being above all else.
- Maintained a strong attendance record demonstrating reliability as an essential team member consistently available for assigned shifts.
- Collaborated with dispatchers to quickly resolve route disruptions or delays, minimizing inconvenience to riders.
BUS OPERATOR IN REVENUE SERVICE
C.A.T.S. Charlotte Area Transit System
02.2024 - 08.2024
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Accepted and processed fares.
BUS OPERATOR IN REVENUE SERVICE
COACH USA
05.2022 - 02.2024
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Accepted and processed fares.
BUS OPERATOR IN REVENUE SERVICE
New York City Transit Authority
02.2004 - 04.2022
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Accepted and processed fares.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
Professional Bus Operator
Greyhound Inc
11.1999 - 02.2005
- Assisted disabled passengers, ensuring comfortable boarding, seating, and disembarking from the bus.
- Reduced maintenance costs by promptly reporting mechanical issues and performing minor repairs on the bus.
- Demonstrated exceptional driving skills in various weather conditions, ensuring passenger safety during adverse situations.
- Handled emergency situations calmly and efficiently while prioritizing passenger well-being above all else.
Skills
- Defensive driving
- Passenger assistance
- Vehicle inspection
- Route navigation
- Route planning
- Mechanical troubleshooting
- Traffic laws
- Emergency procedures
- Safe driving techniques
Languages
English
Native or Bilingual
Timeline
Professional Bus Operator
Trailways Transportation System
12.2024 - Current
BUS OPERATOR IN REVENUE SERVICE
C.A.T.S. Charlotte Area Transit System
02.2024 - 08.2024
BUS OPERATOR IN REVENUE SERVICE
COACH USA
05.2022 - 02.2024
BUS OPERATOR IN REVENUE SERVICE
New York City Transit Authority
02.2004 - 04.2022
Professional Bus Operator
Greyhound Inc
11.1999 - 02.2005
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