John Wilburn

Mattern Automotive

01.2008 - Current

Trained new and existing staff members in various financial procedures to prepare for job requirements.
Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
Reviewed documentation and identified financial discrepancies where applicable.
Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
Processed loan applications and monitored progress from start to finish.
Negotiated loan terms and conditions with customers to secure best deal.
Identified opportunities to cross-sell and upsell loan products to customers.
Developed and maintained relationships with customers, lenders and other third parties.
Assisted customers with completing loan applications and other paperwork.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Evaluated loan requests and documents to verify accuracy and completeness.
Explained very technical financial information to applicants in easy to understand language.
Approved loan applications based on customer creditworthiness and provided detailed financial advice.
Proactively identified solutions for customers experiencing credit issues.
Analyzed potential risks and evaluated loan products to identify suitable options for customers.
Compiled closing packages for drafting and presentation accuracy.