John Williford
Finchville,KY
Summary
Detail-oriented professional with experience in automotive parts management and vehicle repair. Known for strong product knowledge and effective communication, leveraging these strengths to support team objectives and ensure customer satisfaction.
Overview
7
7
years of professional experience
Work History
Parts Salesman
Louisville Infiniti
Louisville, KY
02.2025 - Current
- Guided customers in selecting and ordering automotive parts, enhancing purchase accuracy.
- Coordinated with service technicians to expedite parts requests, improving service turnaround.
- Utilized inventory management software to track stock levels and orders.
- Delivered product information and tailored recommendations, increasing customer satisfaction.
- Supported team efforts in achieving daily sales goals through active participation.
Parts Sales Coordinator
Boyd Cat Corporation
Louisville, Kentucky
03.2023 - 01.2025
- Handled customer inquiries, delivering accurate product information to enhance customer satisfaction.
- Supported preparation of sales reports and tracked performance data to inform strategic decisions.
- Collaborated with logistics to ensure timely delivery of products.
- Nurtured client relationships through prompt responses to inquiries and resolution of issues during sales process.
- Coordinated and finalized sales proposals to complete purchases.
Automotive Parts Clerk
Neil Huffman Nissan
Frankfort, Kentucky
01.2021 - 03.2023
- Managed inventory of automotive parts and supplies, ensuring optimal stock levels and timely availability.
- Processed customer orders for parts and accessories, improving order fulfillment speed and accuracy.
- Assisted technicians with accurate parts identification and retrieval.
- Utilized inventory management software to track stock levels.
- Provided customer service by addressing inquiries and concerns, enhancing customer satisfaction and loyalty.
Diesel Technician/Mechanic
Anytime Waste Systems
Louisville, Kentucky
01.2019 - 01.2021
- Diagnosed mechanical issues in diesel engines and related systems to ensure optimal performance.
- Utilized diagnostic tools to troubleshoot and resolve technical problems.
- Performed routine maintenance on heavy-duty trucks and equipment to extend vehicle lifespan.
- Collaborated with team members to streamline repair processes, enhancing workflow efficiency.
- Maintained accurate records of repairs and maintenance activities daily.
Education
High School Diploma -
Waggener Traditional High School
Louisville, KY04-2019
Skills
- Parts ordering
- Inventory management
- Product knowledge
- Technical diagnostics
- Vehicle repair
- Customer service
- Client relationship management
Timeline
Parts Salesman
Louisville Infiniti
02.2025 - Current
Parts Sales Coordinator
Boyd Cat Corporation
03.2023 - 01.2025
Automotive Parts Clerk
Neil Huffman Nissan
01.2021 - 03.2023
Diesel Technician/Mechanic
Anytime Waste Systems
01.2019 - 01.2021
High School Diploma -
Waggener Traditional High School