Brandon Granillo
Ankeny,IA
Summary
Professional sales expert with extensive experience in parts and components, ready to deliver exceptional service and support. Known for results-driven approach, consistently meeting and exceeding customer expectations. Collaborative team player who adapts quickly to changing demands, showcasing skills in product knowledge and customer relationship management.
Overview
27
27
years of professional experience
Work History
Parts Salesman
Hawkeye Auto Salvage
De Soto, IA
06.2023 - Current
- Analyzed sales trends to optimize inventory levels and improve product availability.
- Coordinated with logistics to ensure timely delivery of parts to customers and repair shops.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Maintained clean and neat parts counter and sales floor.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Ordered parts for customers, repair shops and Type department for use in Type and Type equipment.
Automotive Sales Service Advisor and manager
All pro servicer center
Ankeny, IA, US
08.2011 - 05.2023
- Prepare merchandise for purchase or rental.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Prepare sales slips or sales contracts.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Clean shelves, counters, and tables.
- Greet customers and ascertain what each customer wants or needs.
- Estimate cost of repair or alteration of merchandise.
- Ticket, arrange, and display merchandise to promote sales.
- Place special orders or call other stores to find desired items.
- Demonstrate use or operation of merchandise.
- Prepare sales slips or sales contracts.
- Receive and process cash, check, and charge payments.
- Perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Parts Salesman
Trails End Auto Amd Truck Salvage Part
Des Moines, IA
05.1999 - 06.2022
- Assisted customers in identifying and procuring automotive parts through effective communication.
- Maintained accurate inventory records using specialized inventory management systems.
- Developed product knowledge to provide tailored recommendations for customers' needs.
- Streamlined sales processes, enhancing efficiency in order fulfillment and customer service.
Education
GED - General Studies
Dmacc ankeny
01-2016
Skills
- Ordering parts
- Customer service
- Problem-solving skills
- Verbal and written communication
- Forklift operation
- Inventory management
- Order fulfillment
- Shipping coordination
- Delivery coordination
- Parts department organization
- Reliability
- Excellent communication
- Active listening
- Cash handling
- Customer interaction
- Relationship building
Timeline
Parts Salesman
Hawkeye Auto Salvage
06.2023 - Current
Automotive Sales Service Advisor and manager
All pro servicer center
08.2011 - 05.2023
Parts Salesman
Trails End Auto Amd Truck Salvage Part
05.1999 - 06.2022
GED - General Studies
Dmacc ankeny