John Wilson
Delivery Driver (Independent Contractor)
Paris,TN
Summary
Driven and disciplined, I excelled at Wilsons Delivery Service, enhancing customer satisfaction through timely, accurate deliveries and professional service. Demonstrating strong organizational skills and GPS navigation mastery, I consistently met tight deadlines, ensuring punctuality and reliability. My proactive approach to vehicle maintenance reduced downtime, showcasing my commitment to efficiency and safety compliance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Independent Contractor Business Owner
Wilsons Delivery Service
Paris, TN
07.2016 - Current
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
- Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
- Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
- Coordinated consistent on-time deliveries of damage-free goods.
- Reduced vehicle downtime with regular maintenance checks, ensuring optimal functionality and reducing repair costs.
- Maintained strict adherence to delivery schedules, ensuring punctuality and reliability in meeting customer expectations.
- Documented all delivery transactions accurately, contributing to efficient inventory management practices.
- Independent contractor for Instacart, Door dash, Walmart Spark Delivery Service.
- Took orders from the phone apps and shopped for their goods and delivered the products to them on time and and safe matter.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Warehouse Forklift Operator
Tennessee Department Of Correction
04.2012 - 05.2014
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Made sure the inventory was off loaded from the trucks when the product came in the warehouse and put the product away on time. Worked in the fridge and freezer warehouses.
- Delivered the products to the prisons in trucks,etc. what ever was needed for the day
Education
Bachelor Of Computer Science -
Strayer University
Washington, DCGED - Basic Education
Tennessee Department of Education @ TDOC
Nashville, TN12.2005
Skills
- Strong organizational skills
- Self-motivation and discipline
- Professionalism and Punctuality
- Patience and Tolerance
- Delivery schedules
- Safety protocols and procedures
- Effective Communication
- Documentation accuracy
- Load securing proficiency
- Safety Protocols
- Physical stamina and strength
- Basic Math Competence
- Critical thinking aptitude
- GPS navigation mastery
- Customer rapport
- Stress management capabilities
- Safety Compliance Awareness
- Delivery Scheduling
- Tech-savviness
- Deadline Oriented Mindset
- Efficient Driving Techniques
- Safety awareness
- Professional Appearance
- Reading Comprehension
- Clean MVR
- I have a Class D license with F endorsement
Certification
Forklift training
Additional Information
F endorsement on my driver's license.
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Independent Contractor Business Owner
Wilsons Delivery Service
07.2016 - Current
Warehouse Forklift Operator
Tennessee Department Of Correction
04.2012 - 05.2014
Bachelor Of Computer Science -
Strayer University
GED - Basic Education
Tennessee Department of Education @ TDOC