MaryAnn Ferree
Beech Creek,PA
Summary
Passionate beauty advisor known for strong communication skills and advanced makeup application techniques. Experienced in providing tailored consultations that drive customer satisfaction and loyalty. Eager to contribute expertise in a fast-paced retail environment.
Overview
19
19
years of professional experience
Work History
Independent Contractor
Uber/Lyft
State College, PA
08.2015 - 07.2021
- Provided on-demand passenger transportation using my personal vehicle.
- Accepted ride requests via UIber/Lyft apps, ensuring passenger safety, navigating efficiently, and payment management.
- Provided a positive, professional, and comfortable experience for riders.
Beauty Advisor - Estee Lauder Cosmetics
Boscov's Department Store
Harrisburg, PA
02.2013 - 10.2014
- Provided personalized beauty consultations to customers, enhancing product selection and satisfaction.
- Educated clients on skincare regimens and makeup application techniques tailored to individual needs.
- Maintained up-to-date knowledge of beauty products and trends, ensuring informed recommendations for clients.
- Collaborated with team members to create visually appealing displays that showcased promotional items effectively.
- Concentrated on building customer relationships through excellent customer service.
Lead Food and Beverage Server
Haywood's on the Green/Clinton Country Club
Mill Hall, PA
05.2010 - 03.2012
- Delivered exceptional service during banquets, ensuring guest satisfaction and adherence to event standards.
- Coordinated food and beverage setup, maintaining cleanliness and organization throughout events.
- Collaborated with kitchen staff to ensure timely delivery of meals and accurate order fulfillment.
- Responded promptly to guest inquiries, resolving issues to enhance overall dining experience.
Beauty Advisor - Clinique Cosmetics
Macy's Inc.
Williamsport, PA
02.2009 - 03.2010
- Invited customers to a complimentary make-over with a complete product demonstration.
- Provided exemplary customer service.
- Assisted in visual merchandising, ensuring appealing presentations of beauty products.
- Ability to work independently or part of a team.
- Maintained inventory accuracy, supporting seamless stock management and replenishment.
Personal Care Retail Sales Associate
Trade Secret Salon
State College, PA
06.2002 - 01.2009
- Delivered exceptional customer service to enhance client satisfaction.
- Maintained product knowledge to effectively assist customers in selecting beauty products.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Developed promotional displays to increase product visibility and drive sales initiatives.
- Managed inventory levels, ensuring product availability and reducing stock discrepancies.
- Keyholder responsibilites.
- Balanced daily closeout with preparation of bank deposits.
Education
Certification - Medical Terminology
Holyoke Community College
Holyoke, MA1996
No Degree - English Literature
University of Massachusetts, Amherst
Amherst, MA1993
Skills
- Sales growth - upselling/cross-selling
- Schedule management
- Advanced computer skills
- Strong organizational skills
- Fragrance profiling
- Advanced make-up application
- Skincare analysis
- Strong communications skills
Timeline
Independent Contractor
Uber/Lyft
08.2015 - 07.2021
Beauty Advisor - Estee Lauder Cosmetics
Boscov's Department Store
02.2013 - 10.2014
Lead Food and Beverage Server
Haywood's on the Green/Clinton Country Club
05.2010 - 03.2012
Beauty Advisor - Clinique Cosmetics
Macy's Inc.
02.2009 - 03.2010
Personal Care Retail Sales Associate
Trade Secret Salon
06.2002 - 01.2009
Certification - Medical Terminology
Holyoke Community College
No Degree - English Literature
University of Massachusetts, Amherst