JOHN ZEITLER
SAMMinistries
San Antonio,TX
5
years of professional experience
Accomplished nonprofit development and operations professional with a strong background in in-kind fundraising, donor relations, and community partnerships. Led initiatives that generated $1.57 million in in-kind donation revenue while serving as Donor Relations Manager for SAMMExpress. Expertise includes Raiser’s Edge, inventory management, and cross-functional collaboration to enhance operational efficiency.
Work History
Donor Relations Manager / SAMMExpress Donation Station
5 Years 4 Months- Lead the day-to-day in-kind donor relations and operational activities for SAMMExpress, serving as a primary point of contact for commercial donors, community partners, individual donors, nonprofit organizations, congregations, and estate representatives.
- Generated $1.57 million in FY26 in-kind donation revenue, contributing substantially to SAMMinistries’ overall in-kind fundraising goals.
- Identify, research, cultivate, and solicit prospective in-kind donors while developing long-term relationships with new and existing commercial and community partners.
- Maintain strong relationships with major recurring partners, including retail, corporate, nonprofit, and community organizations, while continually seeking opportunities to expand and diversify the donor base.
- Identify additional opportunities for donor engagement, including potential financial contributions, volunteer opportunities, donation drives, sponsorships, and other forms of support, and communicate appropriate leads to the Development Team.
- Operate SAMMinistries cargo vans and box trucks for donation pickups and deliveries while maintaining professional standards for vehicle use, safety, cleanliness, and coordination of maintenance or repair needs.
- Created and implemented an inventory tracking system and improved inventory-management processes, increasing accuracy and efficiency while reducing the amount of time required for daily inventory activities.
- Maintain accurate donor, donation, and inventory records and utilize Raiser’s Edge for constituent records, gift records, donor research, queries, reporting, and data management.
- Generate weekly, monthly, and other reports covering in-kind revenue, donor activity, donor retention, new business activity, donation activity, and inventory distributed to clients.
Workflow Coordinator
- Supervised and supported a team of 20+ associates, providing onboarding, training, coaching, performance guidance, and day-to-day operational leadership.
- Developed and delivered presentations and training designed to improve employee knowledge, productivity, and adherence to organizational processes.
- Coordinated workflow and departmental initiatives while balancing multiple priorities, deadlines, and service requirements.
- Worked collaboratively across teams to resolve issues, improve processes, and achieve organizational objectives.
Senior Company Manager
- Managed day-to-day retail operations including staff leadership, financial operations, customer service, purchasing, sales, e-commerce, and inventory management.
- Exceeded sales, purchasing, and e-commerce objectives through effective planning, customer relationship management, and operational oversight.
- Developed and implemented policies, promotions, and operational improvements designed to strengthen revenue, efficiency, and customer relationships.
Education
Bachelor of Business Administration - Management
Associate of Arts - Business Administration
Skills
In-Kind Donor Relations
Prospect Identification & Solicitation
Donation Pickups & Deliveries
Inventory Management
Raiser’s Edge & Donor Databases
Gift Processing & Documentation
Revenue & Activity Reporting
Donation Drives & Community Initiatives
Process Improvement
Microsoft Office / Excel
Raiser’s Edge
Microsoft Excel
Microsoft Outlook
Microsoft Word
Microsoft Office Suite
SAMMExpress Inventory Systems
Donor & Constituent Databases
Data Reporting & Query
Timeline
Donor Relations Manager / SAMMExpress Donation Station
SAMMinistries
05.2021 - CurrentRead More
Workflow Coordinator
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Senior Company Manager
CD Exchange, Inc.
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Palm Beach State College
Associate of Arts from Business Administration
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Florida Atlantic University
Bachelor of Business Administration from Management
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