JOHN A KENNEDY III
Madison,Connecticut
Summary
Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.
Overview
21
21
years of professional experience
Work History
Supply Chain Analytics Coordinator
Yale New Haven Health System
12.2019 - 10.2025
- Facilitate, coordinate, and conduct activities related to 20-person Supply Chain Analytics/MMIS team.
- Served as liaison between Supply Chain Analytics/MMIS team and 7 other teams which included: Contracting/Sourcing, Value Analysis, Nursing, Accounts Payable, Revenue Integrity, Clinical Materials and Materials Management teams.
- Oversee and assign project responsibilities and timely delivery of tasks for Supply Chain Analytics/MMIS team.
- Created the New Item Build request process in SmartSheet to standardize item descriptions and build in Infor. Brought together 5 departments (Analytics, Value Analysis, Contracting, Revenue Integrity, and a third-party vendor) and achieved a 100% increase in items built over a 3-year period.
- Developed the Item Master Change request process in SmartSheet to help manage and resolve issues resulting in the successful resolution of more than 3200 tickets of a 3-year period.
- Developed an Intake form and process for the Analytics/MMIS Department which increased operational efficiencies and assisted with capacity planning by streamlining the process from an email request to a ticket queue with more than 6000 requests coming in over a 3-year period.
- Compile data and prepare materials to be presented for quarterly and year-end senior management meetings.
- Collaborate with Senior Management Contract Coordinators, Value Analysis Coordinators and Project Managers on Request for Proposals, savings analysis reports and conversion of items.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Streamlined administrative processes, allowing for more efficient use of resources and better support for project teams.
Supply Chain Planner, Contractor
Medtronic
11.2018 - 10.2019
- Analyze, develop and implement long-term supply chain strategies and networks that address capacity issues and production location decisions in support of business goals.
- Support business execution and allocation initiatives to help eliminate $50M in back orders.
- Lead daily allocation calls with 4 departments within the Surgical Innovations Business Unit to assign items to orders through the creation of an allocation process with customer service.
- Managed relationships with key stakeholders to align supply chain objectives with business goals.
Project Management Senior Specialist, Contractor
Cigna
04.2018 - 10.2018
- Research, develop, deliver and maintain Performance Measurement metrics for a selection of Cigna Business Units at a variety of organizational levels: from Enterprise-wide measurements across and down to specific performance levels of individual Business Units and/or Markets, Products & Services.
- Capture current state ability to collect & measure desired metrics, identify process development/improvements, including an impact/alignment review of other Performance Measurement or Management Systems within Cigna.
- Work as Scrum Master in a quasi-Agile environment by keeping the team engaged during daily stand-up meetings, sprint planning sessions and working demo meetings with stakeholders.
- Keep reporting compliance current with the Agile reporting tool, Rally, where all Epics, Features, User Stories and Tasks are populated with the appropriate work type, current state, and hours worked versus hours estimated.
- Responsible for producing outputs of Performance Measurement metrics for designated Cigna Leadership stakeholders.
- Identify KPI measures to monitor effectiveness and increase Stakeholder engagement with the evolving Performance Measurement System.
Manager of Strategic Partner Management and Support
United Health Group
01.2016 - 11.2017
- Created executive scorecard report to showcase performance, number of full-time employees, and dollars spent on 6 lines of business and 20 departments across 17 global vendors.
- Collaborated with team to restructure commercial claim Statement of Work to reduce operational costs resulting in $1.3 M in 2017 savings to employer and individual claims.
- Transitioned Provider Data Operations to unit cost billing model from hourly billing model resulting in $1M in operational savings to United Healthcare Provider Services.
Manager of IT Analytics and Reporting
United Health Group
09.2014 - 01.2016
- Developed reports for the daily operations of the Unified Data Warehouse (UDW) that drove down defects and helped bring in new business resulting in a combination of savings and revenue of $1M.
- Supported UDW budget of approximately $50M through status calls for the Business Analytics, Project Management, Decommission, and Delivery Leads to make sure schedules, budgets, and customer expectations were met.
- Supported the Optum Data Management Senior Business Leaders by implementing Management by Objectives (MBO's) for the organization.
- Created templates for weekly, monthly, quarterly, year-end MBO reports ensuring quality and timeliness of incoming data to guarantee accurate reporting.
Manager of Operations Reporting
United Health Group
12.2006 - 09.2014
- Developed and implemented a suite of actionable senior leadership operations management reports which Manager of Operations Reporting range from internal day to day operations (call, claim, quality, appeals, and membership) to external non-financial reporting (quarterly earnings release) for United Healthcare Benefit Operations.
- Supported CEO/VP's of UHC Operations and several other Senior Business Leaders of the organization spanning across Commercial, Medicare, and Medicaid lines.
- Managed an executive level reporting team including two direct reports.
- Consistently met reporting goals as set by senior leadership of 100% accuracy, 98% on time delivery rate, and 98% on time delivery of ad-hoc requests.
Customer Fulfillment Manager
Stanley Black & Decker, Inc
08.2004 - 12.2006
- Participated in team call center to ensure effective handling of all order fulfillment and call metrics.
- Worked with Supply Chain Personnel to identify and remediate issues causing services failures (ie: increasing Husky Mechanic Tools fill rate from 92.1% in Q1 2005 to 98.9% in Q2 2005; maintained a 98.9% fill rate for Hand Tools in Q1 and Q2 2005).
- Operated as lead analyst for hand tool and mechanic tool product from 8 plants and 2 distribution centers around the world and executed 12 hand tool promotions worth $24M and 7 mechanic tool promotions worth $2M.
Education
Bachelor of Science - Business Administration, Marketing/Management Information Systems
LeMoyne College
Syracuse, NY05.2000
Skills
- Database management (SmartSheet)
- Metrics management/report design (KPI's)
- Project and process oversight and improvement
- Staff supervision, training, and development
- Vendor management and relationship building
- ERP and supply chain software (Infor)
- Supply chain distribution
- Operational reporting
- Multitasking and organization
- Work Planning and Prioritization
- Project management and coordination
Timeline
Supply Chain Analytics Coordinator
Yale New Haven Health System
12.2019 - 10.2025
Supply Chain Planner, Contractor
Medtronic
11.2018 - 10.2019
Project Management Senior Specialist, Contractor
Cigna
04.2018 - 10.2018
Manager of Strategic Partner Management and Support
United Health Group
01.2016 - 11.2017
Manager of IT Analytics and Reporting
United Health Group
09.2014 - 01.2016
Manager of Operations Reporting
United Health Group
12.2006 - 09.2014
Customer Fulfillment Manager
Stanley Black & Decker, Inc
08.2004 - 12.2006
Bachelor of Science - Business Administration, Marketing/Management Information Systems
LeMoyne College