Johnae Edwards
Shreveport,LA
Summary
Proven Medical Assistant with a track record of enhancing patient care at LSU Medical Center. Skilled in HIPAA compliance and patient scheduling, I excel in streamlining operations and improving claim reimbursement rates by meticulous insurance verification. A reliable team player, I significantly reduce claim denials, ensuring efficient medical office administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
LSU Medical Center
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Work with Providers in minor Procedures.
Medical Biller
Insight Billing
07.2023 - 06.2024
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Collected payments and applied to patient accounts.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
Medical Receptionist
Louisiana Pain Physician
08.2022 - 05.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Organized paperwork such as charts and reports for office and patient needs.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
Certificate - Medical Assistant
Remington College
Shreveport, LAHigh School Diploma -
Southwood High School
Shreveport, LA07.2020
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
- EMR / EHR
- Clinical Documentation
- Data Entry
- Reliable team player
- Electronic Medical Records
- CPR
- Immunization Administration
- Insurance Verification
- Sterilization techniques
- Medical office administration
- Trustworthy companion
- Medical billing and coding
Certification
Medical Assistant Certification
Timeline
Medical Biller
Insight Billing
07.2023 - 06.2024
Medical Receptionist
Louisiana Pain Physician
08.2022 - 05.2023
Medical Assistant
LSU Medical Center
Certificate - Medical Assistant
Remington College
High School Diploma -
Southwood High School
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