Johnathan Alvarado
College Station,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Crew Member Trainer
Savannah Investments, Inc.
07.2023 - Current
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Conducted regular audits of operational procedures to identify opportunities for refinement or enhancement.
- Spearheaded initiatives aimed at improving overall customer experience during peak hours or high-volume periods.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Optimized workflow processes by regularly reviewing and updating operational procedures.
Sterile Processing Technician
Baylor Scott & White Hospital
02.2019 - 01.2021
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
Crew Member Trainer
McDonald's Restaurant
01.2017 - 12.2017
- Trained other employees in customer service, food safety, and performance requirements.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
Education
High School Diploma -
College Station High School
College Station, TX05.2016
Skills
Health and Safety Regulations
POS Systems
Cash Handling
Workplace Safety
Coaching and Mentoring
Cleaning and sanitation
Equipment Maintenance
Customer Service
Fast Learner
Timeline
Crew Member Trainer
Savannah Investments, Inc.
07.2023 - Current
Sterile Processing Technician
Baylor Scott & White Hospital
02.2019 - 01.2021
Crew Member Trainer
McDonald's Restaurant
01.2017 - 12.2017
High School Diploma -
College Station High School
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