Johnathan Gomez
Orlando,FL
Summary
As a job seeker with prior work experience in fast food and sales, I bring a diverse set of skills and qualities to prospective employers. My one-year stint in fast food demonstrates my ability to thrive in a fast-paced environment, handle customer interactions, and work effectively as part of a team. My nearly two years in sales further underscore my interpersonal skills, communication abilities, and knack for persuasion. Notably, I consistently met my sales quotas, whether I was working on the phones or outside knocking doors. These experiences have equipped me with problem-solving skills, adaptability, and a customer-centric approach. As I pursue new opportunities, I can highlight my track record of meeting targets, delivering excellent customer service, and my capacity to learn and grow in different roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medicare Sales Agent
Together Health
07.2023 - 02.2024
- Streamlined the enrollment process with efficient documentation and data entry, reducing processing time.
- Helped eligible low-income seniors access financial assistance programs that reduce out-of-pocket healthcare expenses associated with Medicare plans.
- Enhanced customer retention rates by proactively addressing any issues or concerns regarding their Medicare plans.
- Consistently met or exceeded sales targets by employing effective sales strategies and techniques tailored to individual client needs.
- Built strong relationships with clients for long-term success by providing exceptional customer service and support.
- Increased Medicare plan enrollments by effectively presenting and explaining plan options to potential clients.
Sales Representative
His And Hers Roofing
01.2023 - 07.2023
- Improved overall building integrity by assessing damages caused by weather events, such as hailstorms or hurricanes.
- Maintained up-to-date knowledge on industry standards and best practices through continuous professional development.
- Completed timely inspections for commercial and residential properties, ensuring client satisfaction and adherence to deadlines.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential roofs.
Sales Rep
Aimark
04.2022 - 01.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Trained and mentored new sales representatives.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Shift Leader
Twistee Treat
03.2021 - 04.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
High School Diploma -
Freedom High School
2500 W Taft Vineland Rd, Orlando, FL 3283705.2022
Skills
- Medicare knowledge
- Product presentation
- Quotes and sales
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Decision-making capabilities
- Flexible Schedule
- Training Assistance
- Customer Service
- Active Listening
Certification
- 2-40 Health License - Permanent
Timeline
Medicare Sales Agent
Together Health
07.2023 - 02.2024
Sales Representative
His And Hers Roofing
01.2023 - 07.2023
Sales Rep
Aimark
04.2022 - 01.2023
Shift Leader
Twistee Treat
03.2021 - 04.2022
High School Diploma -
Freedom High School