Timothy Morrill
Watauga
Summary
Dynamic professional dedicated to educating clients on Medicare options and benefits while ensuring satisfaction. Known for effectively resolving escalated issues and fostering strong client relationships through clear communication and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medicare Sales Agent
Self-employeed
Watauga
03.2025 - Current
- Educated clients on Medicare options and benefits.
- Assisted clients in completing Medicare enrollment applications.
- Collaborated with insurance carriers to resolve client issues.
Patient Service Representative
Methodist Cardiovascular Consultants
Fort Worth
12.2022 - 03.2024
- Checked patients in and out.
- Verified insurance.
- Entered demographics.
- Collect co-pays.
- Monitored incoming referrals.
- Answer phones and responsible for scheduling.
Patient Service Representative
MyEyeDr.
Southlake
12.2020 - 12.2022
- Answer phones, responsible for scheduling.
- Verify insurance and collect co-pays.
- Collect co-pays.
- Enter Patient information.
- Take and process orders over the phone and in person.
Staffing Recruiter
PDQ STAFFING
North Richland Hills
08.2018 - 03.2020
- Onsite Coordinator for big clients.
- Assist in the local branch office recruiting temps for other companies.
- Completed i9s, ran background checks and administered Drug tests to potential candidates.
Front Desk Clerk
EXTENDED STAY AMERICA
Fort Worth
12.2012 - 07.2018
- Supervise Front Desk GSRs and Housekeepers.
- Make the weekly schedule.
- Inspect the rooms.
- Perform front desk duties which include checking guests in, and out.
- Daily billing.
- Perform nightly audit.
Patient Service Representative
Excel ER
Keller
01.2016 - 03.2017
- Verified insurance information, collected payments, and scheduled appointments.
- Processed patient payments and managed billing inquiries efficiently.
- Collected and verified patient information for accurate medical records.
- Responded to incoming calls with professionalism and clarity.
- Adhered to HIPAA regulations when handling confidential patient information.
Patient Service Representative
First Choice ER
Fort Worth
09.2014 - 12.2015
- Collected and verified patient information, ensuring accuracy in medical records for improved patient care.
- Verified insurance information, collected payments, and scheduled appointments.
- Responded to incoming calls at reception, providing timely assistance and fostering positive patient interactions.
- Maintained organized patient files, supporting compliance with privacy regulations and enhancing data accessibility.
Education
High school diploma -
Simi Valley Adult School
Simi Valley, CA06-1994
Skills
- Medicare knowledge
- Enrollment assistance
- Eligibility determination
- Insurance verification
- Application processing
- Benefits explanation
- Problem solving
- Effective communication
Certification
- Driver's License, Valid
- Life and Health insurance, 11/01/25, 11/01/27
Timeline
Medicare Sales Agent
Self-employeed
03.2025 - Current
Patient Service Representative
Methodist Cardiovascular Consultants
12.2022 - 03.2024
Patient Service Representative
MyEyeDr.
12.2020 - 12.2022
Staffing Recruiter
PDQ STAFFING
08.2018 - 03.2020
Patient Service Representative
Excel ER
01.2016 - 03.2017
Patient Service Representative
First Choice ER
09.2014 - 12.2015
Front Desk Clerk
EXTENDED STAY AMERICA
12.2012 - 07.2018
High school diploma -
Simi Valley Adult School