Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johnathan Grubbs

Senatobia,MS

Summary

Motivated and detail-oriented Business Administration graduate with a strong academic foundation in finance, operations, and organizational management. Eager to begin a career in banking through a Management Trainee Program, I offer strong analytical thinking, leadership potential, and a proactive attitude. Known for adaptability, problem-solving skills, and a passionate interest in learning all aspects of banking operations and customer service. Ready to contribute to a dynamic team while developing into a future leader in the industry.

Overview

9
9
years of professional experience

Work History

Inside Sales Representative

TruLife Botanicals
Hernando, Mississippi
12.2021 - Current
  • Engaged customers through product knowledge and effective communication techniques.
  • Managed customer inquiries using CRM software to track interactions and follow-ups.
  • Developed strong relationships with clients to understand their needs and preferences.
  • Provided accurate product information to assist customers in making informed decisions.
  • Generated leads through cold calling potential clients.
  • Recruited, hired and trained new hires to optimize profitability.
  • Developed sales strategies to enhance customer engagement and retention.

Front End Supervisor

Kroger
Hernando, Mississippi
08.2016 - 07.2021
  • Supervised front-end operations to ensure smooth customer service.
  • Trained cashiers on register systems and customer interaction techniques.
  • Managed scheduling to optimize staff coverage during peak hours.
  • Assisted customers with inquiries and resolved complaints effectively.
  • Monitored cash handling procedures for accuracy and security compliance.
  • Conducted performance evaluations to support team development initiatives.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
  • Assisted management team in developing operational strategies that improved overall store performance.

Education

BBA - General Business

University of Mississippi
University, MS

General Studies

Northwest Mississippi Community College
Senatobia, MS

High School Diploma -

Hernando High School
Hernando, MS

Skills

  • Adaptability
  • Time management
  • Leadership
  • Customer service
  • Attention to detail
  • Problem Solving
  • Quickbooks
  • Basic Excel

Timeline

Inside Sales Representative

TruLife Botanicals
12.2021 - Current

Front End Supervisor

Kroger
08.2016 - 07.2021

BBA - General Business

University of Mississippi

General Studies

Northwest Mississippi Community College

High School Diploma -

Hernando High School