Benjamin Maldonado
Humble
Summary
Dynamic sales professional with a proven track record, excelling in relationship building and strategic thinking. Adept at driving customer acquisition and retention, I leverage analytical skills to identify trends and enhance key account performance. Recognized for exceeding quotas and fostering a positive environment that elevates customer satisfaction.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
Eastern Metal Supply Inc.
09.2023 - Current
- Managed customer inquiries to provide timely and accurate product information.
- Strengthened relationships with customers to enhance satisfaction and loyalty.
- Coordinated sales orders using CRM software to ensure efficient processing.
- Collaborated with cross-functional teams to address customer needs and streamline processes.
- Prospected new customers, closed sales, and followed up on new business generated by cold calling.
Account Manager
Life Time
08.2019 - 09.2023
- Oversaw daily operations of my business, executing strategic initiatives to drive both member acquisition and retention.
- Exceeded monthly quotas focused on unit sales and monthly revenue.
- Led with an entrepreneurial and team-driven approach, employing practices that elevated business performance while delivering personalized, member-focused experiences.
- Analyzed account performance data to identify trends, providing actionable insights for strategic planning.
Member Services Supervisor
Life Time
12.2018 - 08.2019
- Led member engagement initiatives to enhance satisfaction and retention rates.
- Developed and implemented training programs for staff to improve service standards.
- Managed membership databases, ensuring accuracy and compliance with organizational policies.
- Coached and developed employees to provide exceptional member care while aligning their performance with overall business objectives.
Member Services Asscociate
Life Time
09.2018 - 12.2018
- Prioritize strong customer relationships by fostering a warm, positive environment that ensures all members feel welcomed and valued.
- Facilitate membership modifications by accurately updating records through data entry platforms.
- Represent the company as its primary point of contact, creating a positive and welcoming first impression for all visitors.
Skills
Relationship Building
Strategic Thinking
Adaptability
Analytical
Problem Solving
Dependable
Timeline
Inside Sales Representative
Eastern Metal Supply Inc.
09.2023 - Current
Account Manager
Life Time
08.2019 - 09.2023
Member Services Supervisor
Life Time
12.2018 - 08.2019
Member Services Asscociate
Life Time
09.2018 - 12.2018
Similar Profiles
Christye ColladoChristye Collado
Inside Sales Representative/Account Manager at Eastern Metal Supply Inc.Inside Sales Representative/Account Manager at Eastern Metal Supply Inc.
Ragesh Rajasekharan NairRagesh Rajasekharan Nair
Inventory Control at Eastern Metal SupplyInventory Control at Eastern Metal Supply
Marcus GilesMarcus Giles
Shift Supervisor at Eastern Metal Supply Inc.Shift Supervisor at Eastern Metal Supply Inc.
Aaron BrownAaron Brown
Grocery Clerk at KrogerGrocery Clerk at Kroger
Josh HoureasJosh Houreas
Team Member at Cava GrillTeam Member at Cava Grill