Johnathan Johnson
Denver,CO
Summary
Dynamic asset protection professional with a proven track record at Walmart, specializing in loss prevention strategies and team training. Achieved a significant reduction in inventory shrinkage to below 2% through effective risk management and collaboration. Recognized for cultivating strong team relationships and implementing successful action plans to enhance operational efficiency.
Overview
15
15
years of professional experience
Work History
Asset Protection Coach
Walmart
04.2022 - Current
- Reduced inventory shrinkage by enhancing measures for asset security. Taking multiple stores form 3% to below 2%
- Established collaborative partnerships with business stakeholders to decrease losses.
- Guided retail managers and employees in implementing comprehensive loss prevention measures across multiple stores.
- Performed thorough cash audits and deposit investigations.
- Supervised surveillance, detection and criminal processing related to theft and criminal cases.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked closely with law enforcement in investigating and solving theft and fraud cases.
- Built and drove safety in multiple stores reducing accident costs by 250K
Overnight Coach
Walmart
02.2020 - 04.2022
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
- Scheduled staff, planned budget and revised schedule to meet business needs and minimize cost.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Built constructive working relationships to aid staff loyalty, motivation and productivity.
- Managed 45 employees in delivering smooth, productive night shift operations.
- Implemented company loss prevention and security policies during after hours and encouraged employees to adhere to safety policies and procedures to reduce threats.
Fresh Assistant Manager
Walmart
02.2019 - 02.2020
- Maintained compliance with health code standards.
- Purchased new inventory according to expected regular and holiday demand.
- Determined and implemented appropriate productivity, quality and service goals.
- Trained and led team of 25 department team members.
- Was recognized by the CEO for excellence in area standards
- Trained multiple peers at other locations
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Hourly Supervisor
Walmart
02.2014 - 02.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed detailed plans based on broad guidance and direction.
Hourly Associate
Walmart
09.2011 - 02.2014
- Worked within retail environments to boost product awareness, meeting, and exceeding established sales goals.
- Upheld proper visual merchandising standards on retail floor and windows.
- Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
Education
High School Diploma -
Mountain View Highschool
Orem, UT05.2011
Skills
- Regulatory compliance
- Data analysis
- Team Training
- Action plan development
- Loss prevention strategies
- Investigation techniques
- Risk management
- Wicklander Certified
- Shrink reduction
Accomplishments
- Named “Ap Coach of the Year” by the Region 54 in 2025.
Timeline
Asset Protection Coach
Walmart
04.2022 - Current
Overnight Coach
Walmart
02.2020 - 04.2022
Fresh Assistant Manager
Walmart
02.2019 - 02.2020
Hourly Supervisor
Walmart
02.2014 - 02.2019
Hourly Associate
Walmart
09.2011 - 02.2014
High School Diploma -
Mountain View Highschool