Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Johnathan Koehl

Summary

I’m a dependable and quick learning person with EXPERIENCE working in fast-paced environments like Retail Sales and Fast Food Services.

I’ve worked as a crew member, where I helped customers, handled transactions, and kept things clean and organized. I’m used to working, staying focused during rush and always giving good Customer Service. I enjoy being part of a team and I’m always ready to help wherever I’m needed

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Leader

Baskin Robbins
Ontario
02.2025 - 04.2026
  • Supervised team members and cake decorators.
  • Assisted with inventory, cash handling, and shift management
  • Ensured excellent customer service and product quality
  • Trained new employees and supported team performance
  • Maintained a clean, organized and well stocked store

Sales Associate

AT&T
Ontario
08.2024 - 01.2025
  • Assisted customers with wireless plans, device upgrades and home internet
  • Identified customer needs and recommended products to increase sales opportunities
  • Met performance goals by delivering excellent customer service and building strong relationships
  • Resolved customer concerns and provided clear product information in fast paste retail environment
  • Processed orders accurately using a POS system
  • Participated in training sessions to improve performance and learn more from other sales professionals

Crew Member

McDonald's
Monrovia
05.2023 - 09.2023
  • Provided excellent and friendly customer service in a fast paste environment
  • Worked with team members to accomplish goals and task, to provide customer expectations
  • Took customers orders and processed payments accurately and efficiently
  • Maintained a clean, safe and efficient work place

Education

Monrovia Highschool
Monrovia, California

Skills

  • Team leadership
  • Customer service
  • Inventory management
  • Cash handling
  • Staff Training
  • Shift Management
  • Point-of-Sale System
  • Communication Skills
  • Sales & Upselling
  • Food Safety
  • Problem Solving
  • Time Management


Languages

English
Native/ Bilingual

Certification

  • Food Handlers

Timeline

Shift Leader

Baskin Robbins
02.2025 - 04.2026

Sales Associate

AT&T
08.2024 - 01.2025

Crew Member

McDonald's
05.2023 - 09.2023

Monrovia Highschool
Johnathan Koehl