Johnathan Smith
Elkridge
Summary
Experienced professional with over 10 years of diverse industry experience, now seeking to apply my knowledge and recent coursework in a career-focused IT role. Solid understanding of IT systems, including system management (Windows, Linux) and networking fundamentals (TCP/IP, DNS, DHCP). Enthusiastic about leveraging my problem-solving abilities, adaptability, and passion for technology to support IT operations and infrastructure. Bringing a fresh perspective from a broad range of work environments, with a strong commitment to ongoing learning and career development in the IT field.
Overview
3
3
years of professional experience
Work History
Supervisor
Kilwins
09.2024 - 01.2025
- Produced a variety of confectionary products for the sales floor according to the production logs while overseeing employees to optimize daily operations
- Trained both new and old employees to ensure compliance with updates and provided corrective feedback as needed.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Intern
U.S. Department of Housing and Urban Development
06.2024 - 09.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within the government industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
Sous Chef
SeoulSpice
03.2022 - 03.2023
- Collaborated with upper management to implement more training and team building activities that led to increased teamwork and communication between the staff.
- Oversaw the store daily needs from opening to closing by preparing the store in the morning, briefing employees on daily tasks, tracking inventory, and managing invoices.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
Education
Google Cybersecurity Professional Certificate - Cyber Security
Coursera
Google Advanced Data Analytics - Advance Data Analytics
Coursera
Anacostia High School
Google Data Analytics Professional Certificate - Data Analytics
Coursera
03.2024
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Critical thinking
- Organization and time management
- Quick Learner
Timeline
Supervisor
Kilwins
09.2024 - 01.2025
Intern
U.S. Department of Housing and Urban Development
06.2024 - 09.2024
Sous Chef
SeoulSpice
03.2022 - 03.2023
Google Cybersecurity Professional Certificate - Cyber Security
Coursera
Google Advanced Data Analytics - Advance Data Analytics
Coursera
Anacostia High School
Google Data Analytics Professional Certificate - Data Analytics
Coursera
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