Johnathan Young
Shelby,NC
Summary
Compassionate Mental Health Support Worker with experience at One on One, skilled in psychosocial rehabilitation and de-escalation techniques. Successfully enhanced client well-being through effective life skills coaching and crisis intervention, fostering emotional resilience and promoting a safe environment. Dedicated to empowering individuals facing mental health challenges with tailored support strategies.
Overview
17
17
years of professional experience
Work History
Mental Health Support Worker
One on One
03.2008 - 03.2013
- Provided compassionate support to individuals facing mental health challenges.
- Facilitated therapeutic activities to promote emotional well-being and social interaction.
- Assisted clients in developing coping strategies and daily living skills.
- Documented client progress and maintained accurate records in compliance with regulations.
- Collaborated with multidisciplinary teams to create individualized care plans.
- Monitored clients' behavior and reported significant changes to supervisors promptly.
- Participated in training sessions to enhance knowledge of mental health best practices.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
- Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
- Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
Mental Health Support Worker
Trinity 3
03.2007 - 03.2008
- Provided compassionate support to individuals facing mental health challenges.
- Organized therapeutic programs to foster emotional resilience and social participation.
- Assisted clients in developing coping strategies and daily living skills.
- Documented client progress and maintained accurate records in compliance with regulations.
- Provided compassionate support to individuals facing mental health challenges.
Customer Service Cashier
Winn Dixie Supermarket
01.1996 - 07.1997
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and resolved issues promptly.
- Maintained accurate cash drawer by performing regular reconciliations.
- Collaborated with team members to enhance customer service experiences.
Education
High School Diploma -
Skills
Medication monitoring
Timeline
Mental Health Support Worker - One on One
03.2008 - 03.2013
Mental Health Support Worker - Trinity 3
03.2007 - 03.2008
Customer Service Cashier - Winn Dixie Supermarket
01.1996 - 07.1997
Shelby High School - High School Diploma,