JOHNATHAN O M WILLIAMS
3509 Gowan Lane,NC
Summary
Dedicated server with exceptional customer service and cash handling skills. Committed to enhancing guest engagement and ensuring satisfaction in fast-paced dining environments.
Experienced hospitality professional skilled in providing outstanding guest experiences and managing multiple tasks efficiently. Known for strong collaboration with kitchen staff and dedication to maintaining high service standards during peak hours.
Overview
14
14
years of professional experience
Work History
Server
Waffel House
4141 Ramsey Street
02.2026 - Current
- Provided prompt and friendly service to guests, ensuring satisfaction with dining experience.
- Collaborated with kitchen staff to expedite food orders and maintain quality standards.
- Managed multiple tables efficiently, prioritizing customer needs during peak hours.
- Assisted in training new servers on procedures and menu items for consistency.
General Laborer
Solid Waste Service
630 Beacon Lake Dr
05.2017 - 06.2025
- Operated heavy machinery for waste collection and disposal.
- Coordinated daily routes for efficient waste management operations.
- Trained new team members on safety protocols and operational procedures.
- Monitored inventory of supplies and equipment for maintenance needs.
Warehouse Worker
Smithfield
Tar Heel, NC
08.2012 - 10.2014
- Operated forklifts to efficiently move products throughout warehouse.
- Maintained inventory accuracy through systematic counting and tracking processes.
- Assisted in training new employees on safety protocols and operational procedures.
- Implemented improved storage solutions, enhancing space utilization and accessibility.
Education
High School Diploma -
E.E Smith High School
1800 Sea Brook Road06-2012
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
Timeline
Server
Waffel House
02.2026 - Current
General Laborer
Solid Waste Service
05.2017 - 06.2025
Warehouse Worker
Smithfield
08.2012 - 10.2014
High School Diploma -
E.E Smith High School