Summary
Overview
Work History
Education
Skills
Timeline
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Johnathon Thomas

Louisville,Kentucky

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

5
5
years of professional experience

Work History

Commercial Delivery Driver

FedEx:Ground
02.2022 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Verified accuracy of all deliveries against order forms.

Lead Sales Coordinator

Sherwin-Williams Paint Store
01.2021 - 02.2022
  • Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
  • Set up appointments with potential and current customers to promote new products and services.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Reduced errors during sales and service processes by devising and deploying template responses.
  • Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
  • Coordinated with other departments to provide smooth execution of sales initiatives.
  • Developed and implemented strategies to increase sales and improve customer service.
  • Monitored daily sales performance and provided feedback to each team member.

Sales Specialist

Charter Spectrum
02.2020 - 01.2021
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Provided first-rate service to all customers and potential customers.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Managed customer accounts to secure customer satisfaction and repeat business.

Internet Sales and Marketing Team Lead

Lowes Home Improvment
01.2018 - 02.2020
  • Kept detailed records of daily activities through online customer database.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Stayed current on company offerings and industry trends.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Built relationships with customers and community to promote long term business growth.

Education

No Degree - Information Technology

Sullivan University
Louisville, KY

High School Diploma -

Zion Academy of America
2018

Skills

  • Customer Relationships
  • Attention to Detail
  • Time Management
  • Effective Planning
  • Complex Problem-Solving
  • Serve Customers
  • Insurance Requirements
  • Financial Records
  • Recordkeeping Requirements
  • Sales Quota Achievement
  • Accident Reports

Timeline

Commercial Delivery Driver

FedEx:Ground
02.2022 - Current

Lead Sales Coordinator

Sherwin-Williams Paint Store
01.2021 - 02.2022

Sales Specialist

Charter Spectrum
02.2020 - 01.2021

Internet Sales and Marketing Team Lead

Lowes Home Improvment
01.2018 - 02.2020

No Degree - Information Technology

Sullivan University

High School Diploma -

Zion Academy of America

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Johnathon Thomas