Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roger Cooper

Maysville,NC

Summary

Inform and Educate the customer to specific tires that best fit their needs, locate that hard to find item and gain customer confidence for repeat business. Customer service-oriented professional with enthusiastic personality . Ready to apply experience with exciting organization

Overview

31
31
years of professional experience

Work History

Commercial Sales/Delivery Driver

Piedmont Truck Tires
07.2020 - 08.2023
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
  • Identified business prospects in target markets and developed defined marketing plans to attract new clients.

Commercial Sales/Delivery Driver

Silance Tire
09.2017 - 07.2020
  • Loaded and unloaded trailers each day.
  • Presented customers with bills and receipts and collected payments for goods delivered.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Negotiated pricing and oversaw closing process.

Commercial Sales Manager

Colony Tire Corporation
09.2015 - 07.2017
  • Analyzed competitor markets and reviewed trends.
  • Implemented packaged sale programs for various products to increase profits.
  • Evaluated local market to change sales tactics and product descriptions.
  • Maintained effective customer communications and built strong customer relationships

Wholesale Distributor

Roadway Tire And Parts, Inc
10.2007 - 08.2015
  • Determine pricing schedules and discount rates.
  • Assisted customers in receiving oversized parcels by carrying items inside.
  • Resolved service issues in timely manner, including coordinating and processing returns.
  • Partnered with marketing team to align sales strategy with brand messaging across all communication channels.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.

Specialty Tire Sales

Tires Inc.
01.1993 - 10.2007
  • Created precise estimates to inform customers of costs.
  • Documented tire repair and maintenance performed in computer system records.
  • Researched competitor merchandise and service to promote benefits of company offerings and boost sales.
  • Prepared invoices for customers to request payment.

Education

No Degree - Certification

Intergraded Truck Tire School
Cumberland Maryland
01.2001

High School Diploma -

Southwest Miami High School
Miami, FL
06.1985

Skills

  • Creating marketing plans
  • Store growth planning
  • Managing retail build outs
  • Customer outreach
  • Knowledge in Wholesale,Retail ,Small OTR, Average ,Medium, Commercial Industries, and Lawn/Garden
  • Customer Relationships
  • Knowledge of State Roads and Highways

Timeline

Commercial Sales/Delivery Driver

Piedmont Truck Tires
07.2020 - 08.2023

Commercial Sales/Delivery Driver

Silance Tire
09.2017 - 07.2020

Commercial Sales Manager

Colony Tire Corporation
09.2015 - 07.2017

Wholesale Distributor

Roadway Tire And Parts, Inc
10.2007 - 08.2015

Specialty Tire Sales

Tires Inc.
01.1993 - 10.2007

No Degree - Certification

Intergraded Truck Tire School

High School Diploma -

Southwest Miami High School

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