Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

John Miller

JOHNS ISLAND,SC

Summary

Proven restaurant server with a track record of enhancing customer satisfaction through exceptional communication and efficient POS system operation. At Charleston Crab House, significantly boosted sales by upselling and maintaining a welcoming environment. Skilled in high-volume dining and detail-oriented service, consistently ensuring order accuracy and guest comfort.

Overview

9
9
years of professional experience

Work History

Restaurant-server

Tattooed Moose
04.2019 - 04.2024
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Restaurant Server

Charleston Crab House
04.2018 - 10.2019
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Restaurant Server

McCanns Irish Pub
08.2018 - 07.2019
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Restaurant Server

Mellow Mushroom
07.2015 - 09.2017
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.

Education

Bachelor of Arts - Psychology

College of Charleston
Charleston, SC
05.2018

Skills

  • Customer Satisfaction
  • Order Taking
  • Organization
  • Guest service
  • Exceptional communication
  • POS System Operation
  • Order Accuracy
  • Detail Oriented
  • High-volume dining
  • Item promotion

Accomplishments

I have independently traveled to 102 countries, gaining a wealth of cultural knowledge, adaptability, and problem-solving skills. My extensive travel experience has enhanced my global perspective, improved my ability to communicate across diverse cultures, and developed my resilience and self-reliance. This journey has provided me with a deep appreciation for diversity and a unique set of interpersonal skills that I bring to my professional endeavors.

Languages

Spanish
Limited Working
Portuguese
Limited Working

Timeline

Restaurant-server

Tattooed Moose
04.2019 - 04.2024

Restaurant Server

McCanns Irish Pub
08.2018 - 07.2019

Restaurant Server

Charleston Crab House
04.2018 - 10.2019

Restaurant Server

Mellow Mushroom
07.2015 - 09.2017

Bachelor of Arts - Psychology

College of Charleston

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John Miller