Knowledgeable Certified Medical Assistant with exceptional background over 8+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Certified Clinical Medical Assistant
Wilson Family Medicine
Tallahassee, FL
06.2016 - Current
Performed patient intake, including taking vital signs and medical histories.
Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
Provided patient education regarding medications, treatments, diet modifications and lifestyle changes to improve health outcomes.
Documented lab results accurately into the Electronic Medical Record system.
Conducted EKGs for patients and monitored heart rate during stress tests.
Prepared treatment rooms by stocking supplies and ensuring sterile instruments were available.
Ordered laboratory tests and interpreted results in collaboration with healthcare team members.
Communicated effectively with patients to provide a positive experience throughout their visit.
Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
Assisted in scheduling appointments for patients over the phone or via email communication.
Administered medication under the direction of a physician or nurse practitioner using proper safety protocols.
Performed wound care management including dressing changes and debridement when necessary.
Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
Facilitated referrals from primary care providers to specialists for further testing or treatment options.
Answered phones promptly while providing excellent customer service to callers inquiring about services offered at the clinic.
Responded quickly to emergent situations within the clinic setting by following established protocols.
Provided support to nursing staff by performing tasks such as changing bed linens or restocking supplies.
Participated in continuing education courses relevant to clinical medical assisting duties.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Contacted pharmacies to submit and refill patients' prescriptions by request of the ordering physician.
Educated patients about medications, procedures and physician's instructions.
Scheduled appointments for patients via phone and in person.
Recorded vital signs and medical history for at least 15 patients each shift.
Measured vital signs and took medical histories to prepare patients for examination.
Documented notes during patient visits.
Cleaned and maintained medical equipment following procedures and standards.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Changed dressings on wounds to prevent infection and check for healing.
Processed orders for medical supplies and lab equipment.
Surgical Assistant
Tallahassee Memorial Hospital
Tallahassee, FL
01.2013 - 06.2015
Assisted in prepping operating room for surgery by sterilizing instruments and setting up equipment.
Maintained sterile environment in the operating room during surgical procedures.
Provided assistance to surgeons, circulating nurses, and anesthesiologists with patient positioning, draping, and preparation of operative sites.
Gathered and passed instruments to surgeon during operation.
Performed suturing techniques under direct supervision of a surgeon.
Monitored patient vital signs and reported changes to the medical team as necessary.
Transported patients to recovery area after completion of surgery.
Cleansed surgical instruments following use in order to ensure safe storage.
Provided emotional support to family members before, during, and after surgery.
Assisted surgeons in variety of minor and major surgical procedures.
Demonstrated appropriate techniques to assist surgeons with closure of incisions.
Exhibited confidence to work extremely well under pressure and with variety of physicians of different temperaments.
Communicated with patients after surgery to assess recovery and mitigate complications.
Follows complex and comprehensive verbal and written instructions.
Provided surgical support to help orthopedic, general, and neuro surgeons execute safe operations and procedures resulting in positive patient outcomes.
Education
CMA - Medical Assisting
Health Sciences Consulting
Tallahassee
03-2021
Associate of Science - Biology
Tallahassee Community College
Tallahassee, FL
2020.01 - Current
Skills
Patient Flow Management
Procedure Assistance
Medical Terminology
Indirect Patient Care
HIPAA Compliance
Phlebotomy
First Aid
Clinical applications
Preparing specimens and samples
Calm and level-headed under duress
Certified in Basic Life Support (BLS)
Catheter change and preparation
Diagnostic Procedures
Vital signs monitoring
Clinical Documentation
CPR
Medical Procedures
EKG set up and monitoring
Doppler proficiency
Electrocardiography (EKG)
Direct Patient Care
Languages
English
Native/ Bilingual
Spanish
Limited
Irish
Limited
Timeline
Associate of Science - Biology
Tallahassee Community College
2020.01 - Current
Certified Clinical Medical Assistant
Wilson Family Medicine
06.2016 - Current
Surgical Assistant
Tallahassee Memorial Hospital
01.2013 - 06.2015
CMA - Medical Assisting
Health Sciences Consulting
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