Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

John Coleman Hayes

Lexington,NC

Summary

Results-oriented professional, prepared for opportunity in account management. Proven track record of fostering strong client relationships and delivering customized solutions to meet client needs. Highly collaborative team player with focus on achieving results and adapting to evolving demands. Known for excellent communication and problem-solving abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Account Representative

Triangle Business Systems
02.2024 - 04.2024
  • Managed accounts, ensuring satisfaction and prompt inquiry resolution.
  • Built strong client relationships, enhancing retention and loyalty.
  • Coordinated product demos, showcasing features and benefits effectively.

Appraiser Trainee

Coleman Appraisal Services
05.2021 - 12.2022
  • Conducted inspections to assess property condition and value.
  • Prepared appraisal reports using industry-standard software.
  • Collaborated with senior appraisers to enhance valuation techniques.
  • Analyzed market trends and sales data for accurate valuations.
  • Completed training in appraisal methodology and legal compliance.

Team Leader

Caribou Coffee
04.2018 - 03.2020
  • Supervised daily operations ensuring quality in beverage preparation.
  • Trained team members on product knowledge and service standards.
  • Coordinated schedules to optimize staffing during peak hours.
  • Implemented improvements to enhance order fulfillment efficiency.
  • Resolved customer inquiries and complaints ensuring satisfaction.

Education

Bachelor of Arts - Digital Communications And Media

University of North Carolina At Chapel Hill
Chapel Hill, NC
12-2023

Skills

  • Customer engagement
  • CRM proficiency
  • Customer relationship management
  • Account management
  • Client communication
  • Data collection
  • Valuation techniques
  • Property inspection
  • Highest and best use analysis
  • Cost approach

Affiliations

  • Alpha Phi Omega Service Fraternity - Rho Chapter, UNC Chapel Hill

Certification

  • Certified Residential Appraiser, Coleman RE Appraisals - June 10, 2025

Timeline

Account Representative

Triangle Business Systems
02.2024 - 04.2024

Appraiser Trainee

Coleman Appraisal Services
05.2021 - 12.2022

Team Leader

Caribou Coffee
04.2018 - 03.2020

Bachelor of Arts - Digital Communications And Media

University of North Carolina At Chapel Hill