Summary
Overview
Work History
Education
Skills
Languages
Timeline
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John Danielle C Mancilla

Daly City,CA

Summary

Dynamic professional with a proven track record at Target, excelling in loss prevention and security management. Leveraging keen observational skills and creative thinking, I effectively mitigate risks while enhancing customer satisfaction. Committed to achieving organizational goals through leadership and exceptional inventory management, driving results in fast-paced environments. Highly skilled Agent with a background in managing complex transactions, negotiations and client relationships. Possess strong negotiation skills, ability to handle high-pressure environments and maintain confidentiality. Demonstrated success in building trustful relationships with clients, improving sales performance and ensuring customer satisfaction. Have contributed significantly to previous work environment through strategic planning and efficient problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Equipment Agent

ABM Aviation
San Francisco, United States
07.2023 - 01.2024
  • In charge of all the devices that goes out on the field
  • Making sure that it's properly clean and charged up
  • All Purchases that are made must be recorded and be added to the Data System

Target Security Specialist

Target
San Bruno, United States
09.2021 - 05.2023
  • Monitor and observe customers, employees, and vendors in the store to ensure safety and security
  • Respond quickly and appropriately to any suspicious activity or theft
  • Investigate incidents of shoplifting, vandalism, and other criminal activities
  • Develop and maintain the company's overall security program

Sales Associate

Footlocker
San Bruno, United States
07.2021 - 10.2021
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers needs and provide assistance and information on product features
  • Welcome customers to the store and answer their queries
  • Follow and achieve department's sales goals on a monthly, quarterly and yearly basis

Education

Highschool -

Westmoore Highschool
01.2021

Skills

  • Customer service
  • Flexibility
  • Creative thinking
  • Keen Observer
  • Leadership
  • Information Security Specialist
  • Inventory management
  • Loss prevention

Languages

  • Tagalog, Native or Bilingual
  • English, Fluent
  • Spanish, Beginner

Timeline

Equipment Agent

ABM Aviation
07.2023 - 01.2024

Target Security Specialist

Target
09.2021 - 05.2023

Sales Associate

Footlocker
07.2021 - 10.2021

Highschool -

Westmoore Highschool
John Danielle C Mancilla