Seeking Management position utilizing over 20 years of business experience in client and high level customer support and service.
Overview
33
33
years of professional experience
Work History
Certified State of Ohio DODD Independent Contractor
State Of Ohio
Columbus, OH
01.2015 - Current
Self-employed contractor who provides services to individuals with developmental disabilities
I assist in development of clients Ohio ISP, to include assisting clients in achieving both short-term and long-term goals. Help directly with day to day activities to include integration into community and offering support home, work, school,church and other communal settings.
Consulted with clients and or guardian to assess needs and propose optimal solutions.
Business Owner
JIL Technologies LLC
Dayton, OH
01.2005 - Current
Performed network installation throughout Dayton and tri-state area to include LAN, MAN, and WAN infrastructure
Repaired, serviced, maintained and replaced equipment for all layers of network infrastructure
Performed troubleshooting of personal computers and peripheral equipment, identifying problems and providing solutions.
Consulted with customers to assess needs and propose optimal solutions.
Conducted audit inspections and independent checks to verify parts and materials.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Volunteer
Trotwood Community Young Mens Mentorship
Trotwood, OH
03.2020 - 03.2023
Lead special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to young men.
Supported engaging, fun events by helping youth with critical thinking and planning.
Maintained clean, neat, and operational facilities to serve program needs
Provided IT support by setting up and maintaining computers and other necessary technology
Led group discussions and activities to meet different community needs
Strategic Aircraft Maintenance Specialist
United States Air Force
WPAFB
01.2006 - 01.2021
Performed all maintenance operations and kept assigned aircraft ready and mission capable at all times
Included maintenance on radar sheet metal, etc.
Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
Performed scheduled and unscheduled maintenance on diverse aircraft engines, avionics and hydraulics.
Maintained repair logs to document all corrective and preventive aircraft maintenance.
Evaluated individual aircraft components to identify and troubleshoot issues.
Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
Diagnosed faults and developed resolution plans.
Removed components such as landing gear, engines, and flight control.
Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
Inspected airframes to detect wear and other defects.
Obtained fuel and oil samples to check for contamination.
Inspected all received aircraft parts to verify compliance with FAA regulations.
Performed flight line AFE preflight and postflight requirements.
Collaborated with crew chief to coordinate fitting and alignment of heavy parts.
Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
Volunteer
Northmontschools
Englewood, OH
08.2017 - 10.2019
Volunteer Football Coach
Third and Fourth Grade
Teaching fundamentals of the greatest game in the world.
Sales Associate/ Realtor
C.P.I.C. Real Estate, LLC
Dayton, OH
01.1991 - 01.2007
Provided customer assistance on purchasing of real estate, to include budgeting and finance.
Provided positive first impressions to welcome existing, new, and potential customers.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets
Resolved client concerns related to home purchases to maintain high satisfaction ratings
Compared recently sold area properties to determine competitive market prices
Liaised between buyers and sellers to establish favorable prices and negotiate contract terms
Advised and informed prospective clients on current market activities and conditions
Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations
Negotiated, facilitated, and managed real estate transactions
Communicated with clients to understand property needs and preferences
Maintained connections with clients to encourage repeat business and referrals
Advised clients on market conditions and property value for informed decision-making
Advertised client properties through websites, social media, and real estate guides
Presented purchase offers to sellers for consideration
Developed and maintained relationships with clients through networking, postcards, and cold calling
Education
Leadership Training -
Licensed Minister -
Building Industry Consulting, International (BICSI) -
Certified Technician -
Sinclair Community College, Ohio
Professional Licensed Real Estate Associate -
Skills
Build, maintain, and repair network systems to improve speed, reliability, and efficiency of operation
Strive to always promote high quality, results-driven, prompt, and professional customer service and support
Assist customers with hardware and software problems, troubleshooting and resolving a wide variety of network problems
Technical
As a Small Business Owner, my duties were to ensure that all technicians are professional, proficient and capable of troubleshooting Local Area Networks, Wide Area Networks and data communications equipment locally and globally. Analyzing and repair network-related problems reported by users. Use acquired product knowledge and technical skills to install network components and operating systems. Have understanding of network standards, such as TCP/IP network, and able to configure networks for fast, secure, reliable operation. Excellent diagnostic skills. As a technician I am able to troubleshoot network issues quickly by identifying the sources of problems, which could be due to hardware, software or network faults. Hardware: Installed Cisco routers/switches.
Section name
I am a believer in training of the, mind, body and spirit. When you train the body, it allows the mind and spirit to achieve more than ever thought you could.
Timeline
Volunteer
Trotwood Community Young Mens Mentorship
03.2020 - 03.2023
Volunteer
Northmontschools
08.2017 - 10.2019
Certified State of Ohio DODD Independent Contractor
State Of Ohio
01.2015 - Current
Strategic Aircraft Maintenance Specialist
United States Air Force
01.2006 - 01.2021
Business Owner
JIL Technologies LLC
01.2005 - Current
Sales Associate/ Realtor
C.P.I.C. Real Estate, LLC
01.1991 - 01.2007
Leadership Training -
Licensed Minister -
Building Industry Consulting, International (BICSI) -