Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

John Elie Martin

San Antonio

Summary

Professional, prepared leader with experience in driving operational success and fostering team collaboration. Skilled in strategic planning, problem-solving, and effective communication. Known for adaptability and delivering results in dynamic environments. Effective at motivating teams and managing changing priorities to achieve organizational goals.

Overview

7
7
years of professional experience

Work History

Manager Trainee

Chic-Fil-A
12.2023 - Current
  • Streamlined operational efficiency by identifying areas of improvement and developing targeted action plans.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Acted as a liaison between upper management and trainee managers, effectively communicating goals, expectations, and performance metrics.

Operator

Tower Semiconductor
07.2023 - 12.2023
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.


Shift Manager

McDonald's
04.2018 - 07.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

Bachelor of Science - Cybersecurity

Hallmark University
San Antonio, TX
04-2026

Skills

  • Customer service focus
  • Team leadership
  • Customer engagement
  • Customer relations
  • Team building
  • Inventory management
  • Flexible Schedule
  • Quick Learner
  • Coaching and Mentoring
  • Computer and Internet Skills
  • Communication Skills
  • Problem Solving

Languages

English
Full Professional

Timeline

Manager Trainee

Chic-Fil-A
12.2023 - Current

Operator

Tower Semiconductor
07.2023 - 12.2023

Shift Manager

McDonald's
04.2018 - 07.2023

Bachelor of Science - Cybersecurity

Hallmark University

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