Johnetta Maartense

Indigo Salon, LLC

Zeeland, MI

05.2023 - Current

Maintained salon finances, including budgeting, payroll and bookkeeping.
Created marketing strategies to increase clientele and expand the business.
Provided excellent customer service to ensure repeat business from satisfied clients.
Ordered supplies and equipment needed for daily operations.
Ensured that all safety protocols were followed in the salon at all times.
Promoted special offers through social media platforms to attract new customers.
Adhered to state laws and regulations regarding licensure, sanitation standards.
Assessed inventory needs for hair care products, cosmetics. on an ongoing basis.
Maintained relationships with vendors and suppliers who provide necessary items for running the salon.
Investigated new trends in beauty industry services to stay current with offerings available at the salon.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Formed and sustained strategic relationships with clients.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.