JOHN FULTON WHITE
Smyrna,GA
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
16
16
years of professional experience
Work History
General Manager
TRUE Automotive
Marietta, GA
06.2022 - 10.2025
- Directed & assisted with operational strategies to enhance efficiency and reduce costs for both front and back of house operations.
- Achieved 30% increase in productivity in operations, parts and service department while establishing consistency in sales.
- Established a culture of continuous improvement within the service department by regularly soliciting feedback from staff members regarding potential areas for process enhancement or cost reduction measures.
- Led cross-functional teams to implement process improvements, resulting in streamlined workflows and increased productivity.
- Executed training programs for front of house staff, fostering leadership skills and improving team performance.
- Supervised daily operations, ensuring efficient workflow and customer satisfaction.
- Implemented new service protocols, enhancing process efficiency and reducing turnaround times.
- Managed inventory levels, optimizing stock control and reducing excess costs.
- Consistently met and exceeded monthly performance targets set by upper management in terms of revenue generation, customer satisfaction ratings, and operational efficiency metrics.
Sales Associate
Butler Tire and Wheels
Marietta, GA
10.2018 - 06.2022
- Delivered exceptional customer service, fostering strong relationships to enhance client satisfaction and retention.
- Conducted tire and wheel sales consultations, providing expert recommendations tailored to customer needs.
- Collaborated with team members to streamline sales processes, improving overall operational efficiency.
- Trained new associates on product knowledge and sales techniques, enhancing team performance and cohesion.
- Built relationships with customers to encourage repeat business.
Independent Ecommerce Retailer
Self Employed
Duluth, Ga
06.2017 - 10.2018
- Established and operated the online resale of classic cars and automotive wheels.
- Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
- Promoted business online and through social media. Built and maintained customer relationships. Responsible for product inspection and pricing, focusing heavily on ROI and TCO.
- Managed inventory acquisition and distribution.
- Negotiated with suppliers to secure best prices for products.
Counter Sales Representative
Carroll Tire Company
Marietta, GA
09.2015 - 06.2017
- Built and maintained relationships with customers using interpersonal skills. Prepared customer orders over the phone, in person, and through the online database. Informed customers of new products and promotions. Responsible for invoice preparation and processing to ensure product delivery in a timely manner.
Print Production Manager
The UPS Store
Marietta, GA
01.2015 - 09.2015
- Designed advertisements, banners and handouts from concept through completion. Built and maintained customer relationships as well as advised customers on purchases and promotions. Monitored production schedules and quality while adhering to client requirements. Helped drive sales goals and achieve monthly quotas. Accountable for overall quality and timeliness of production.
Team Leader
Target
Acworth, GA
09.2013 - 09.2014
- Greeted customers to ascertain what they want or need. Maintained store efficiency through stocking shelves, organizing displays, taking inventory, and assisting in sales. Assisted in unloading truck deliveries and transporting merchandise to stockrooms. Established a clean and safe work environment through back-stocking merchandise in stockrooms neatly and proficiently. Delivered food products to the appropriate location to ensure the proper safety and storage standards.
Team Leader
Chick-fil-A
Kennesaw, GA
03.2010 - 08.2013
- Prepared and served customer orders. Greeted customers entering the dining hall to generate the highest level of customer satisfaction. Maintained a clean and safe environment for both guests and team members. Oversaw food preparation and handling to ensure proper standards are met. Trained new team members in POS and customer service. Supervised cash handling and proficiency of customer orders. Resolved customer requests and team member disputes. Assigned opening and closing tasks to team members.
Education
High School Diploma -
Carlton J. Kell High School
Marietta, GA05-2013
Skills
- Deadline-oriented
- Customer service focused
- Able to prioritize and coordinate objectives
- Quick to learn new routines and retain them
- Goal-oriented mindset
- Exceptional written and verbal communication
- Able to perform well under pressure
- Able to delegate required tasks appropriately to employees
- Working efficiently with minimal supervision
Timeline
General Manager
TRUE Automotive
06.2022 - 10.2025
Sales Associate
Butler Tire and Wheels
10.2018 - 06.2022
Independent Ecommerce Retailer
Self Employed
06.2017 - 10.2018
Counter Sales Representative
Carroll Tire Company
09.2015 - 06.2017
Print Production Manager
The UPS Store
01.2015 - 09.2015
Team Leader
Target
09.2013 - 09.2014
Team Leader
Chick-fil-A
03.2010 - 08.2013
High School Diploma -
Carlton J. Kell High School
Internships
- High Museum of Art | Atlanta, GA, June 2010 – August 2010
- Gained knowledge about the various museum studies and art history, as well as the preservation of works. Received training in the Group Sales department. Organized teen events and workshops. Designed and compiled various art projects for both the museum and the city. Influenced the engagement of the teen community in programs and events.
- Strategic Hospital Resources | Atlanta, Ga, June 2012 – August 2012
- Performed data entry for medical equipment planning. Responsible for collecting data on specified medical equipment and furniture. Follow data program procedures to maintain layout requirements. Verify source information to corresponds to entered to data to ensure data integrity.