John G. Leigh IV
Allen,TX
Summary
Personable and motivated with natural ability to engage and connect with individuals. Understands membership sales strategies and customer service excellence, effectively utilizing communication and interpersonal skills. Dedicated to driving membership growth and enhancing customer satisfaction.
Overview
6
6
years of professional experience
Work History
Uber Driver
Uber
Dallas, TX
02.2024 - Current
- Communicated effectively with passengers to ensure satisfaction and address concerns.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Enhanced rider satisfaction by providing clean, safe, and friendly traveling environment.
Server
P.F. Chang's
Allen, TX
09.2021 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Upsold menu items effectively, contributing to increased sales and customer experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Delivery Driver
Palio's Pizza
McKinney, TX
04.2020 - 09.2021
- Delivered pizzas efficiently, ensuring timely arrival and customer satisfaction.
- Implemented route optimization strategies to enhance delivery speed and reduce fuel costs.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Server Assistant
Lazy Dog Restaurant & Bar
Allen, TX
09.2019 - 03.2020
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Assisted servers in meeting customers' needs by refilling drinks, providing condiments, and addressing any concerns.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
Education
High School Diploma -
Allen High School
Allen, TX05-2019
Business Administration And Management
Collin College
Plano, TXSkills
- Multitasking and organization
- Adaptability and flexibility
- Communication and interpersonal skills
- Customer-oriented
Timeline
Uber Driver
Uber
02.2024 - Current
Server
P.F. Chang's
09.2021 - 02.2024
Delivery Driver
Palio's Pizza
04.2020 - 09.2021
Server Assistant
Lazy Dog Restaurant & Bar
09.2019 - 03.2020
High School Diploma -
Allen High School
Business Administration And Management
Collin College