John Henry McCardell
Austin,,TX
Overview
12
12
years of professional experience
Work History
Senior Account Executive, SMB
Dialpad
Austin, TX
01.2022 - Current
- Contributed to annual revenue goals by selling new services and developing new accounts.
- President's Club Award winner FY2023
- Host bi-weekly training sessions with newer teammates to help them with demos and product knowledge
Enterprise Sales Development Representative
Dialpad
Austin, TX
11.2020 - 01.2022
- Met or exceeded quota every month during entire tenure
- Winning By Design Certification: "Mastery in Prospecting"
- Experience with inbound and outbound strategy for companies with 1000+ employees
Front of House Manager
Galatoire's Restaurant
New Orleans, LA
01.2018 - 11.2020
- Worked with Sales Director to improve company's online presence and inbound marketing strategies
- Utilized upselling techniques to maximize revenue and increase customer satisfaction
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations
Server
Pamplona Tapas Bar and Restaurant
Lafayette, LA
05.2016 - 12.2017
- Set positive tone for entire dining experience as first point of contact for incoming guests that encouraged customer retention
Server/Bartender
Charley G's Seafood Grill
Lafayette, LA
08.2011 - 05.2016
- Utilized upselling techniques to drive sales
Education
Bachelor of Science - Mathematics
University of Louisiana At Lafayette
Lafayette, LASkills
- Proficiency in Salesforce, Outreach, and ZoomInfo
- Experience working in the Channel program with Partners and National Resellers
- Experience giving detailed product demos to senior IT and C-Suite executives
- Excellent negotiation and contract execution skills
Timeline
Senior Account Executive, SMB
Dialpad
01.2022 - Current
Enterprise Sales Development Representative
Dialpad
11.2020 - 01.2022
Front of House Manager
Galatoire's Restaurant
01.2018 - 11.2020
Server
Pamplona Tapas Bar and Restaurant
05.2016 - 12.2017
Server/Bartender
Charley G's Seafood Grill
08.2011 - 05.2016
Bachelor of Science - Mathematics
University of Louisiana At Lafayette