John M. Lehman
Springfield
Summary
Dynamic professional with a proven track record, excelling in strategic community partnerships and engagement. Skilled in effective problem resolution and time management, I have successfully enhanced patient care access and increased community awareness through innovative outreach programs and tailored educational initiatives.
Overview
16
16
years of professional experience
Work History
Community Liaison
Mercy Home Health
Springfield, PA
04.2023 - 02.2026
- Facilitated communication between community organizations and healthcare providers to enhance patient care access.
- Coordinated outreach programs, increasing community awareness of available health services and resources.
- Developed educational materials for community members regarding health management and preventative care initiatives.
- Implemented feedback mechanisms to gather insights from patients, improving service delivery and responsiveness.
- Strengthened community partnerships by organizing and attending collaborative events.
Account Executive
Aveanna Heathcare
Media, PA
07.2022 - 12.2022
- Developed and maintained strong client relationships to drive customer satisfaction and retention.
- Executed strategies to achieve quarterly referral targets and expand market presence.
- Conducted market research to identify new business opportunities and assess competitor activity.
- Prepared detailed proposals and presentations tailored to client needs, enhancing engagement.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Hospice Liaison
ProMedica
Chadds Ford, PA
11.2020 - 07.2022
- Cultivated relationships with key clients to enhance business opportunities and customer satisfaction.
- Analyzed market trends and competitor activities to inform strategic sales initiatives and proposals.
- Conducted regular account reviews, ensuring alignment with client objectives and timely issue resolution.
- Implemented feedback mechanisms for continuous improvement of service offerings and client engagement strategies.
- Developed tailored solutions based on client needs, driving referral growth and retention.
Marketing Specialist
PatientPoint
Brentwood, TN
09.2009 - 04.2020
- Developed and executed targeted marketing campaigns to increase brand awareness and engagement.
- Conducted market research to identify trends, consumer preferences, and competitive analysis.
- Collaborated with cross-functional teams to optimize product positioning and messaging strategies.
- Developed strong customer relationships through effective communication and personalized service.
- Utilized CRM systems for tracking customer interactions and streamlining follow-up processes.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Assisted in developing marketing materials, ensuring consistency across all platforms and channels.
- Created persuasive sales presentations that effectively showcased product benefits, driving revenue growth.
Education
MBA - Sales And Marketing
University of Phoenix
Langhorne, PABachelor of Science - Sales And Marketing
Lebanon Valley College
Annville, PAHigh School Diploma -
Bishop Egan High School
Fairless Hills, PASkills
- Strategic community partnerships
- Community engagement strategies
- Community engagement
- Community engagement skills
- Teamwork and collaboration
- Effective problem resolution
- Time management skills
- Effective organizational skills
- Commitment to professional standards
Timeline
Community Liaison
Mercy Home Health
04.2023 - 02.2026
Account Executive
Aveanna Heathcare
07.2022 - 12.2022
Hospice Liaison
ProMedica
11.2020 - 07.2022
Marketing Specialist
PatientPoint
09.2009 - 04.2020
MBA - Sales And Marketing
University of Phoenix
Bachelor of Science - Sales And Marketing
Lebanon Valley College
High School Diploma -
Bishop Egan High School