Johnmark Marinkovich
King/Kirkland/Washington,WA
Summary
Passionate sales and customer service professional with strong communication and negotiation skills. Committed to top-tier customer experiences and driving loyalty and revenue. Experienced in training and managing teams, with a talent for connecting with people at all levels
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Representative
State Farm Insurance
04.2023 - Current
- Provided exceptional customer service in-store and over the phone, fostering trust with key accounts.
- Boosted conversion rates with innovative lead generation tactics. Qualified leads, built relationships, and executed sales strategies to drive new business.
- Developed strong rapport with customers and created positive impression of business.
Insurance Broker
Family First Life
12.2021 - 04.2023
- Generated leads through various methods, including cold-calling and networking
- Provided outstanding customer service, addressing inquiries promptly and resolving issues
- Negotiated contracts and terms
- Built relationships with customers and community to promote long term business growth.
Administrative Coordinator
Eastside Family Health Center
11.2021 - 01.2023
- Met policy and program deadlines through task prioritization. Built client and partner relationships with clear communication and follow-up
- Promoted to Assistant Manager within a year
- Streamlined office operations by implementing efficient administrative processes and procedures.
Financial Advisor Assistant
Prudential Financial
12.2019 - 12.2021
- Handled numerous calls daily with call management system and web-based tools
- Used customer service and consultative sales techniques to exceed sales goals
- Received Employee of the Month recognition twice for exceptional performance and teamwork
- Supported clients with budgeting and cash flow management
Education
Business Finance -
Western Washington University
Bellingham, WA06.2022
Associate of Arts: Business Administration -
Whatcom Community College
Bellingham, WA09.2019
Skills
- Sales development strategy
- CRM and office management software
- Client account management
- Customer and Client Relationships
- Excellent communication skills
- Closing Techniques
- Sales Records Management
Certification
- Licensed in Life and Disability Insurance, 2020, 2023
- Licensed in Property and Casualty Insurance, 2023
Timeline
Sales Representative
State Farm Insurance
04.2023 - Current
Insurance Broker
Family First Life
12.2021 - 04.2023
Administrative Coordinator
Eastside Family Health Center
11.2021 - 01.2023
Financial Advisor Assistant
Prudential Financial
12.2019 - 12.2021
Business Finance -
Western Washington University
Associate of Arts: Business Administration -
Whatcom Community College
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