Summary
Overview
Work History
Education
Skills
Timeline
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Johnmark Rivera

Admissions Specialist
City of Industry,CA

Summary

Attentive Admissions Specialist offering three years of success in postsecondary education sector, including application review, data verification and student advisement. Positively fosters university mission and drives enrollment to facilitate growth.

Overview

1
1
Language
3
3
years of post-secondary education
5
5
years of professional experience

Work History

Admissions Specialist

LABI College
La Puente, CA
06.2019 - Current
  • Completed admissions duties with timeliness and accuracy.
  • Communicated with students to explain application process and answer questions.
  • Assisted applicants with admissions packet and served as point of contact throughout admissions process.
  • Provided clerical support to academic administration officials and admissions team.
  • Answered phones, called prospects and handled initial email contacts for applicants to associate and bachelor program.

Customer Service Representative

Advance America
Lancaster, CA
09.2016 - 02.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Responded to customer requests for products, services and company information.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Answered constant flow of customer calls with minimal wait times.

Education

Bachelor of Arts - Business And Administration

Vanguard University of Southern California
Costa Mesa, CA
08.2020 - Current

Associate of Arts - Bible And Ministry

LABI College
La Puente, CA
08.2017 - 05.2019

Skills

Application processing

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Timeline

Bachelor of Arts - Business And Administration

Vanguard University of Southern California
08.2020 - Current

Admissions Specialist

LABI College
06.2019 - Current

Associate of Arts - Bible And Ministry

LABI College
08.2017 - 05.2019

Customer Service Representative

Advance America
09.2016 - 02.2019
Johnmark RiveraAdmissions Specialist