Mickenson Nelson
Jamaica,NY
Summary
Reliable Fulfillment Associate with highly flexible availability and excellent workplace focus. First-rate skills in inventory management, merchandise location, and shipment preparation. Disciplined and hardworking professional with strong multitasking abilities.
Overview
6
6
years of professional experience
Work History
Fulfillment Associate
Macys Fullfillment Center
Valley Stream, NY
11.2024 - 01.2025
- Loaded items onto pallets or into containers for shipment.
- Assisted customers with pick-up orders at designated loading docks or drive-through areas.
- Unloaded incoming freight with a manual pallet jack or dock leveler.
- Maintained cleanliness of the warehouse area by sweeping, dusting, organizing, and tidying shelves.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Loaded and unloaded delivery trucks, managing space effectively to maximize capacity.
Cashier
Emilcar Shop
02.2019 - 06.2024
- Strong customer service skills, good with balancing budgets and I have great people skills
- Counted money in the cash drawers at the beginning and end shift to ensure that amounts are correct
- In addition, I checked for adequate amounts of change before opening
- Resolved customer complaints, guide them and handled all inquiries
- Handled cash payments, collected payments, ensuring price corrections, issue price adjustments, handed out receipts and issued refunds
- Greeted customers when entering and leaving establishment
- Keep reports of transactions
- Maintain clean and tidy checkout areas
- Key Skills: Customer service, budget planning, checked inventory, resolved all customer inquiries and keep areas tidy
- Leadership: Strong interpersonal skills, energetic and enthusiastic
- I take direction well, while being friendly and I'm also very flexible
Education
High School Diploma -
College Mixte Edmond Laforest
06.2024
Skills
- Customer service
- Budget planning
- Inventory management
- Communication
- Cash handling
- Payment collection
- Price adjustment
- Receipt issuance
- Refund processing
- Transaction reporting
- Leadership
- Interpersonal skills
- Flexibility
- Fulfillment processing
- Workplace cleanliness
- Teamwork and collaboration
- Detail-oriented
References
Available upon request
Leadership Experience
- Strong interpersonal skills
- Energetic and enthusiastic
- Takes direction well
- Friendly
- Very flexible
Languages
HAITIAN CREOLE
Native/ Bilingual
Timeline
Fulfillment Associate
Macys Fullfillment Center
11.2024 - 01.2025
Cashier
Emilcar Shop
02.2019 - 06.2024
High School Diploma -
College Mixte Edmond Laforest
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