Johnnie Bailey
Conroe
Summary
Detail-oriented team member with strong technical skills and a proven track record in problem-solving. Demonstrates clear communication and a consistent work ethic, ensuring accuracy and efficiency in all tasks. Quick learner with a commitment to safety and quality outcomes.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Sales Lead
Southern Sunshines Lemonade
Splendora
07.2024 - Current
- Conducted market research identifying emerging trends in beverage industry, informing product development strategies.
- Collaborated with marketing teams to develop promotional campaigns for seasonal products.
- Implemented customer feedback systems, enhancing service quality and product offerings.
- Managed inventory levels to ensure product availability during peak seasons.
- Facilitated weekly team meetings to align on strategic initiatives and share performance insights, enhancing team collaboration.
- Mentored junior sales representatives on effective communication techniques, improving their sales interactions and overall confidence.
- Oversaw cash register operations using the POS system, processing sales and returns.
Technical Support
Tachus
06.2025 - 10.2025
- Delivered clear, step-by-step guidance to help clients resolve technical issues - building strong communication and problem-solving skills.
- Provided excellent service, engaging with customers and ensuring satisfaction.
- Maintained calm, helpful attitude under pressure, creating positive customer experiences in fast-paced environments.
- Managed transactions and promoted sales, directly contributing to revenue growth.
- Handled cash flow, budgeting, and pricing to maximize profits.
- Prepared lemonade and served customers at a busy stand, maintaining high quality and efficiency.
Head Baseball Umpire
Youth Athletic Association
04.2021 - 05.2025
- Officiated youth baseball games, upholding fairness and integrity.
- Enforced game rules consistently during competitive play to maintain fairness.
- Collaborated with officials to ensure fair play and uphold competitive integrity.
- Communicated rules and decisions to players and coaches in a clear, professional manner.
- Facilitated conflict resolution through clear communication with coaches, players, and parents.
- Maintained composure under pressure during fast-paced games.
- Worked closely with fellow umpires to uphold consistent officiating standards.
Education
College - Health Science
Lone Star Community College
02.2026
Highschool Diploma -
The Woodlands Higschool
05.2025
Skills
- Sales strategy
- Customer service and retention
- Time management
- Leadership and teamwork
- Team collaboration
- Coaching and mentorship
- Conflict resolution
- Effective communication
Certification
• CPR and AED, 6053322, 07/01/25, 07/01/27
• ISSA Personal Trainer and Nutritionist Certified, 6053322, 07/12/25
- pharmacy tech trainee,400491 02/06/2026,02/29/202
Additional Information
Motivated and dependable individual with strong technical aptitude and a commitment to continuous learning. Actively working toward further education while maintaining a disciplined work ethic, strong problem-solving skills, and the ability to adapt quickly to new tasks. Dedicated to personal growth, reliability, and contributing positively to any team or workplace.
References
Dylan Sprayberry, (281) 622-0246
Languages
English, Fluent
Timeline
Technical Support
Tachus
06.2025 - 10.2025
Sales Lead
Southern Sunshines Lemonade
07.2024 - Current
Head Baseball Umpire
Youth Athletic Association
04.2021 - 05.2025
College - Health Science
Lone Star Community College
Highschool Diploma -
The Woodlands Higschool