Johnnie T. Holmes
Ziebart
Buffalo
8
years of professional experience
Diligent Automotive Mechanic with 3+ years of experience. Proficient in problem solving automotive repair issues while providing quality service. Collaborate well with a diverse group of colleagues and customers. Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace. Diligent [Desired Position] with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Work History
Assistant Manager
1 Year 5 Months- Preparing food
- Overseeing restaurant staff performance
- Monitor compliance with safety and hygiene regulations
- Keep detailed record of daily, weekly, and monthly revenue
- Provide great customer care
Customer Service Associate
6 Months- Maintain store appearance and merchandising standards
- Drive delivery vehicle to transport parts to other establishments
- Properly maintain vehicle(s) and necessary steps to report vehicle issues
- Handle cash transactions, charge transactions, and core/part returns
- Build long term professional relationships with customers
Apprentice
1 Year 4 Months- Using manual and computerized diagnostics methods to identify potential mechanical issues
- Testing parts and systems to ensure they work correctly
- Performing basic automotive care, including changing oil, and rotating tires
- Repairing or replacing worn, torn, or defective parts of a vehicle
- Explaining mechanical problems and possible solutions to customers
Assistant Manager
5 Years 3 Months- Performed vehicle balancing, tire mounting, oil changes, wheel alignment, and brake repairs
- Maintained clean and organized service bays
- Handle cash transactions, charge transactions, and core/part returns
- Ensure the timely and safe completion of high-quality vehicle repair and maintenance
- Ensuring that customers are satisfied with products and or service
- Working with other managers and employees to find appropriate solutions
- Follow up with customers to ensure they were satisfied with services
Laboror
- Assisted in site preparation, ensuring compliance with safety regulations and protocols.
- Maintained tools and equipment, ensuring readiness for daily operations and minimizing downtime.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
Detailer/undercoater/rhino lining tech
- Delivered meticulous detailing services to enhance vehicle appearance and protect surfaces.
- Operated specialized equipment for interior and exterior vehicle cleaning and restoration.
- Maintained high standards of quality control during detailing processes, ensuring consistent results.
- Coordinated with management to streamline workflows and optimize resource allocation for detailing operations.
- Washed cars and trucks daily for auto dealership.
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
- Maintained open communication with supervisors regarding progress updates or potential challenges faced during the detailing process, enabling proactive problem-solving and ensuring client satisfaction.
- Increased productivity by implementing time-saving techniques and utilizing appropriate tools for each task.
Education
Regents Diploma
Skills
Oil changes
Breaks
Analytical ability
Leadership and teamwork
People skills
Problem Solving
Diagnostic & Mechanical Skills
Work Ethic
Professionalism
Great Work Ethic
Timeline
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Laboror
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