Johnny Bell

• Directed operations, finance, and personnel for multi-service roadside assistance company, ensuring seamless service delivery.
• Oversaw emergency response operations, advanced diagnostics, and all roadside services.
• Built and led high-performance team of dispatchers, office staff, and technicians, fostering a collaborative and efficient work environment.
• Built and led a high‑performance team of dispatchers, office staff, and technicians.
• Implemented dispatch workflows, enhancing response times and elevating customer satisfaction.

Oversaw and maintained Company's number one main warehouse for all imports of fine wine and spirits.

• Create standardized reporting regarding shipping and transportation service providers. • Conduct random physical inventory checks at import warehouses, and also random stop and checks of freight/deliveries trucks. • Manage claims with company insurance department related to cargo discrepancy or damaged goods.

• Implemented procedures when working with vendors in problem solving.

• Managed, coached, and developed a high performing team that met any and every obstacles, while delivering the best solution, which resulted in added value.

• Managed company exact needs, from Creating positions, job posting, interviewing, and hiring.

• Managed and provided all training in whatever department associate may be assigned to.

• Knowledgeable of all shipping forms: ocean freight, Inter-modal shipping, Import/Export, Over the road Trucking or LTL.

• Implemented security procedures to prevent theft, and shrinkage.

• Maintain a very sensitive and extremely important accurate. inventory count on warehouses housed with imported wines and spirits that were Bonded by U.S. Customs and Border Patrol.

• Supervised all shipping and receiving and housing of raw materials. • Supervised all shipping domestic and international of all new Product, ensuring every state and county had their shipment of new product before launch date.

• Implemented new inventory control system and order picking program, doubling daily shipping piece count to over 500,000.

• Maintain a very sensitivity accurate inventory count on a warehouse of imported Liquor that is Bonded by U.S. Customs an Border Patrol, with random visits by U.S. Customs.

• Implemented and negotiated all freight contracts, FTL, LTL, DHL, UPS, OLD DOMINION, ESTES, ensuring our freight landed in every single state, and country by days end.

• Coordinated logistics for shipments to every U.S. state and worldwide, establishing "AES EXPORT TEAM" to ensure compliance with export paperwork and labeling requirements.

• Developed comprehensive guide on OSHA, HAZMAT, DOT, and local regulations to ensure compliance and safety standards.

• Supervised all hiring and training, including promotions and employee development, ensuring each employee received training for their assigned duties and job description..