Summary
Overview
Work History
Education
Skills
Timeline
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Johnny Coonce

Norman

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

6
6
years of professional experience

Work History

Manager

Rew Materials
Oklahoma City
10.2024 - 05.2025
  • Managed daily operations and coordinated team activities for efficient workflow.
  • Assisted in developing schedules to optimize resource allocation.
  • Reviewed inventory levels and coordinated supply orders as needed.
  • Monitored performance and provided feedback to improve team effectiveness.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Oversaw marketing initiatives, increasing brand awareness and sales.

Regional Branch Manager

Action Gypsum Supply
Irving
10.2021 - 10.2024
  • Supervised daily sales operations and team performance in busy retail environment.
  • Trained and mentored new sales associates on product knowledge and customer service.
  • Resolved customer inquiries and complaints effectively, ensuring satisfaction and loyalty.
  • Developed and implemented sales strategies to increase customer base.
  • Maintained relationships with customers through regular follow-up calls and emails.
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
  • Supported business performance targets to drive improvements in sales and customer satisfaction levels.

Regional Sales Manager

Gypsum Products
Frisco
02.2019 - 09.2021
  • Analyzed market trends to identify new business opportunities and competitive threats.
  • Conducted training sessions for sales representatives on product knowledge and techniques.
  • Prepared detailed reports on regional sales performance for upper management review.
  • Developed strategies and plans for regional sales growth.
  • Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.

Education

High School Diploma -

Smith Cotton High School
Sedalia, MO
05-1991

Skills

  • Team management
  • Sales strategy
  • Inventory management
  • Vendor negotiation
  • Customer service
  • Performance monitoring

Timeline

Manager

Rew Materials
10.2024 - 05.2025

Regional Branch Manager

Action Gypsum Supply
10.2021 - 10.2024

Regional Sales Manager

Gypsum Products
02.2019 - 09.2021

High School Diploma -

Smith Cotton High School

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