JOHNNY ACOSTA
Leadership
Tucson,CO
Summary
Dynamic and results-oriented Operations Supervisor with 5 years of proven success in leading high-performing teams within fast-paced distribution environments. Recognized for driving operational efficiency, enhancing productivity, and achieving key performance metrics through strategic process improvements and effective team management. Adept at fostering a culture of safety, accountability, and continuous improvement while maintaining a strong focus on employee satisfaction.
In addition I possess a versatile skill set in project management, problem-solving, collaboration and sales leadership. I Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions and exceeding results.
Overview
20
20
years of professional experience
Work History
Operations Supervisor
HomeGoods Distribution Center
03.2021 - Current
- Implemented Lean methodologies that resulted in a 30% increase in operational efficiency and reduced lead times by two days.
- Established safety protocols that resulted in a 35% decrease in workplace incidents, ensuring compliance with
- OSHA regulations. Developed performance metrics and KPIs to evaluate team effectiveness, resulting in improved accountability and productivity.
Retail Store Manager
Wireless Vision LLC T-Mobile TPR
08.2020 - 10.2021
- Developed team members into supervisors and department managers to promote family-based and performance-oriented culture
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
- Raised profits 125% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and focusing on driving sales
Business Owner
Intintz Designz
03.2017 - 06.2020
- Generated leads for new sales through telephone and email contact with customers
- Recruited, hired, developed and retained installers for the company
- Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales
Retail Store Manager
T-MOBILE
02.2016 - 02.2017
- Worked closely with district manager to formulate and build store brand
- Resolved customer problems by investigating issues, answering questions and building relationships
- Consistently met and exceeded expectations for productivity and accuracy levels
National Sales Manager
RUSHSTAR WIRELESS
02.2015 - 02.2016
- Identified lucrative business prospects through cold calling, networking, marketing and database leads
- Capitalized on industry changes to maximize company revenue
- Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers
Area Retail Sales Manager
AT&T MOBILITY Local Dealer Channel
03.2005 - 01.2015
- Collaborated with Internal and External Sales Directors to align on aggressive and achievable monthly sales goals
- Monitored 2 Key Local Dealer Accounts overseeing 30 locations within the San Diego Market
- Negotiate programs/ contracts with Local Dealer, and multitude of vendors on a monthly basis
Education
BACHELOR OF SCIENCE - Business Admin
University of Phoenix
San Diego, Ca04-2026
Skills
- Sales Experience with Fortune 500 Companies
- Efficiency Optimization
- Executed Safety Initiatives
- Quality Assurance Oversight
- Performance Monitoring
- Enhanced Safety Awareness
- Order Selection and Fulfillment
Languages
Spanish
Professional Working
Interests
- Woodworking
- Crafting and DIY Projects
- Music
- Auto Repair/Restoration
- DIY and Home Improvement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementCompany CulturePersonal development programsTeam Building / Company RetreatsWork-life balanceFlexible work hoursPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekQuote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Operations Supervisor
HomeGoods Distribution Center
03.2021 - Current
Retail Store Manager
Wireless Vision LLC T-Mobile TPR
08.2020 - 10.2021
Business Owner
Intintz Designz
03.2017 - 06.2020
Retail Store Manager
T-MOBILE
02.2016 - 02.2017
National Sales Manager
RUSHSTAR WIRELESS
02.2015 - 02.2016
Area Retail Sales Manager
AT&T MOBILITY Local Dealer Channel
03.2005 - 01.2015
BACHELOR OF SCIENCE - Business Admin
University of Phoenix
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