Johnny Guerrero Jr

BSA Hospital

06.2021 - Current

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Collected, arranged, and input information into database system.
Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Educated staff on organizational mission and goals to help employees achieve success.

Summary