Johnny Numa
Orlando,FL
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
4
4
years of professional experience
Work History
Attractions Cast Member
Universal Studios
Orlando, Florida
02.2025 - Current
- Monitored guest access to ensure safety and compliance with policies.
- Patrolled assigned areas to deter and respond to security incidents.
- Conducted routine inspections of facilities for potential safety hazards.
- Collaborated with team members on emergency response procedures and drills.
- Operated surveillance equipment to monitor park activities effectively.
- Assisted guests with inquiries while maintaining a secure environment.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced park rules and regulations to promote a safe experience for all visitors.
- Guarded restricted areas to prevent unauthorized entry.
Fiber Optic Lineman
Precision
Fort Lauderdale, Florida
09.2023 - Current
- Install and maintain fiber optic networks, and conduct thorough testing to ensure optimal network performance
- Lead field installations of fiber optic infrastructure while maintaining strict quality standards and meeting project deadlines
- Coordinate with construction teams and stakeholders to execute fiber optic installations while adhering to safety protocols
- Deploy cutting-edge fiber optic technologies while adapting to evolving industry standards and technical specifications
- Document and maintain comprehensive records of fiber installations, repairs, and maintenance activities to ensure compliance with industry standards
- Pioneer new fiber splicing techniques and connection methods, reducing installation time while maintaining superior network quality
Sales Associate
AT&T
Orlando, Florida
12.2024 - 06.2025
- Assisted customers in selecting products and services to meet their needs.
- Explained features, benefits, and warranties of mobile devices and accessories.
- Processed customer transactions efficiently using point-of-sale systems.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Collaborated with team members to achieve sales goals and improve customer service.
- Maintained knowledge of current promotions and new product launches.
- Organized merchandise displays to enhance product visibility and accessibility.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Lumber Associate
Home Depot
Plantation
09.2021 - 08.2023
- Managed lumber inventory operations, processed custom cuts, and maintained safety protocols while operating specialized equipment for precise material handling
- Streamlined lumber yard organization system, reducing customer wait times and improving product accessibility for contractors and DIY customers
- Partnered with contractors to fulfill large-scale orders, coordinated deliveries, and provided expert guidance on lumber selection and project requirements
- Implemented inventory tracking improvements, minimizing waste and ensuring optimal stock levels during peak construction seasons
- Assisted customers with product selection, provided detailed measurements, and offered solutions for complex building projects while ensuring safety
Education
Highschool Diploma -
Boyd Anderson
Fort Lauderdale08.2021
Skills
- Equipment Operation
- Team Collaboration
- Inventory Management
- Safety Compliance
- Team player
Accomplishments
- Managed lumber inventory operations, processed custom cuts, and maintained safety protocols while operating specialized equipment for precise material handling.
- Streamlined lumber yard organization system, reducing customer wait times and improving product accessibility for contractors and DIY customers.
- Partnered with contractors to fulfill large-scale orders, coordinated deliveries, and provided expert guidance on lumber selection and project requirements.
- Implemented inventory tracking improvements, minimizing waste and ensuring optimal stock levels during peak construction seasons.
- Assisted customers with product selection, provided detailed measurements, and offered solutions for complex building projects while ensuring safety.
- Install and maintain fiber optic networks, and conduct thorough testing to ensure optimal network performance.
- Lead field installations of fiber optic infrastructure while maintaining strict quality standards and meeting project deadlines.
- Coordinate with construction teams and stakeholders to execute fiber optic installations while adhering to safety protocols.
- Deploy cutting-edge fiber optic technologies while adapting to evolving industry standards and technical specifications.
- Document and maintain comprehensive records of fiber installations, repairs, and maintenance activities to ensure compliance with industry standards.
- Pioneer new fiber splicing techniques and connection methods, reducing installation time while maintaining superior network quality.
Timeline
Attractions Cast Member
Universal Studios
02.2025 - Current
Sales Associate
AT&T
12.2024 - 06.2025
Fiber Optic Lineman
Precision
09.2023 - Current
Lumber Associate
Home Depot
09.2021 - 08.2023
Highschool Diploma -
Boyd Anderson