Johnny Owens
Collins Transportation
Jacksonville,FL
21
years of professional experience
Dynamic professional with a proven track record at Collins Transportation, excelling in staff management and strategic planning. Adept at training and mentoring teams, I implemented process improvements that enhanced workflow efficiency by 20%. Committed to delivering exceptional customer service while fostering employee motivation and engagement.
Work History
Supervisor
5 Years 1 Month- Supervised daily operations, ensuring compliance with safety standards and protocols.
- Coordinated logistics and scheduling to optimize transportation efficiency and service delivery.
- Mentored team members on best practices for customer service and operational procedures.
- Implemented process improvements that enhanced workflow efficiency across transportation routes.
Field Service Technician
3 Years 6 Months- Diagnosed and repaired complex medical equipment, ensuring optimal functionality and safety standards.
- Conducted routine maintenance on devices, enhancing reliability and performance for healthcare providers.
- Collaborated with healthcare teams to troubleshoot issues, providing timely solutions for patient care.
- Trained junior technicians on equipment operation and maintenance procedures, fostering skill development within the team.
Father's Make Magic (Program Director)
2 Years 2 Months- Led development and implementation of parenting programs, enhancing community engagement and support services.
- Directed cross-functional teams to streamline program delivery, resulting in improved efficiency and participant satisfaction.
- Collaborated with stakeholders to assess needs and adapt program offerings, ensuring alignment with organizational goals.
- Managed budgets for multiple initiatives, optimizing resource allocation and maximizing program impact.
Youth Counselor
3 Years 5 Months- Facilitated individual and group counseling sessions to promote emotional well-being and personal growth.
- Developed and implemented educational programs addressing substance abuse prevention and life skills.
- Monitored client progress, providing feedback and support to encourage positive behavioral changes.
- Collaborated with multidisciplinary teams to create comprehensive treatment plans tailored to client needs.
Education
Bachelor of Science - Behavioral Sciences
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Strategic planning
Attention to detail
Employee motivation
Timeline
Supervisor
Collins Transportation
07.2021 - CurrentRead More
Field Service Technician
Hill -Rom
09.2017 - 03.2021Read More
Father's Make Magic (Program Director)
Beta Parenting Inc
09.2008 - 11.2010Read More
Youth Counselor
Center For Drug Free Living
03.2005 - 08.2008Read More
Lynn University
Bachelor of Science from Behavioral Sciences
Read More