Johnny Ramirez
Queens
Summary
Versatile and motivated professional with experience working in high-pressured, and fast-paced environments. Brings excellent communication skills, adaptability, and problem solving skills. Currently seeking for a role that leverages existing strengths while also offering new challenges, and greater career growth.
Overview
6
6
years of professional experience
Work History
Dispatcher
JFK Airport
05.2021 - Current
- Coordinate and dispatch ground support teams to ensure timely aircraft arrivals. turnarounds, and departure across multiple gates and terminals.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicate with airline staff, ground handlers, and flight crews to relay time-sensitive updates and resolve scheduling or operational issues.
- Operate under strict FAA, TSA, and airport security guidelines to maintain a safe and compliant work environment.
Delivery Driver
Pack
11.2019 - 08.2020
- Safely operated company vehicles to deliver packages to residential and commercial customers with focus on speed, accuracy, and costumer satisfaction.
- Provided professional and courteous costumer service during drop-offs and resolved minor delivery issues independently.
- Scanned, organized, loaded parcels efficiently to maximize delivery route productivity and reduce delays.
Food Waiter
Cipriani
11.2019 - 05.2020
- Enhanced customer satisfaction by accurately taking and communicating orders between guests and kitchen staff, ensuring timely and correct fulfillment of food and beverages
- Provided exceptional guests experiences by offering friendly, efficient service in a fast-paced dining environment.
- Managed multiple table with ease while maintaining attention to detail and a positive, approachable attitude.
Education
Instituto Del Niño Jesús
Pereira, Colombia11-2019
Skills
- Customer service
- Attention to detail
- POS system operations
- Bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dispatcher
JFK Airport
05.2021 - Current
Delivery Driver
Pack
11.2019 - 08.2020
Food Waiter
Cipriani
11.2019 - 05.2020
Instituto Del Niño Jesús
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