Johnny Rodriguez
San Antonio
Summary
Store manager with expertise in employee training and operational efficiency. Proven track record of increasing sales through innovative strategies and promoting a collaborative team environment. Strong focus on achieving business objectives and enhancing overall performance.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Store Manager
Circle K
San Antonio
11.2015 - 01.2026
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to enhance customer service quality and foster positive shopping experiences.
- Oversaw inventory management and conducted regular stock assessments.
- Implemented promotional strategies that improved product visibility and increased sales.
- Coordinated staff schedules to maintain optimal workforce levels.
- Monitored financial performance and controlled expenses within budget guidelines.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty.
- Maintained store cleanliness and organization to provide a welcoming environment.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts and audits to minimize shrinkage and maintain stock accuracy.
- Managed daily banking activities such as deposits and withdrawals.
- Ensured store signage and displays were current and visually appealing to attract customers.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Strengthened workflow productivity by hiring, managing and developing top talent.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Performed regular price checks to ensure competitive pricing.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Implemented efficient systems for tracking stock movement.
- Identified opportunities for cost savings through waste reduction initiatives.
- Developed staff schedules and allocated duties to team members.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Graduate Certificate - Accounting And Finance
Great Plains Area Vo-Tech
Lawton, OK05-1987
Skills
- Store operations
- Inventory management
- Sales strategies
- Budget control
- Pricing strategies
- Expense tracking
- Cash management
- Loss prevention
- Operational efficiency
- Supply ordering
- Staff management
- Staff scheduling
- Shift scheduling
- Employee training
- Customer relationship management
- Sales professional
- Team leadership
- Leadership development
- Performance evaluation
- Recruitment and hiring
- Visual merchandising
- Policies and procedures
- Conflict resolution
- Effective communication
- Problem solving
- Mentoring
- Accurate cash handling
- Bank and safe deposits
- Cost management
Certification
Professional Signing Agent- State of Texas, Issued - 08/2013 - Present
References
References available upon request.
Timeline
Store Manager
Circle K
11.2015 - 01.2026
Graduate Certificate - Accounting And Finance
Great Plains Area Vo-Tech