Johnny Taylor
South Jordan
Summary
Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty.
Overview
12
12
years of professional experience
Work History
Mortgage Loan Officer
Guaranteed Rate Affinity
12.2022 - Current
- Worked with underwriters to fix application problems and resolve issues.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Explained different types of loans pertaining to client situations.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Developed and implemented marketing campaigns to generate new business opportunities.
Loan Officer
Cross Country Mortgage
06.2020 - 12.2022
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
Loan Officer
One Trust Home Loans
11.2018 - 11.2020
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
Loan Officer
Citywide Home Loans
04.2014 - 10.2018
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Processed loan applications and monitored progress from start to finish.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Assisted customers with completing loan applications and other paperwork.
- Negotiated loan terms and conditions with customers to secure best deal.
- Proactively identified solutions for customers experiencing credit issues.
- Monitored pipelines to track and log status of loans.
Loan Officer
Wells Fargo Home Mortgage
08.2011 - 03.2014
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
- Maintained strict confidentiality of bank records and client information.
- Complied with regulatory requirements of Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
Education
Sociology
University of Utah
Salt Lake City, UTSkills
- Mortgage Loan Origination
- Credit Check Knowledge
- Sales Development
- Client Interviews
- Economics Understanding
- Underwriting Support
- Desktop Underwriting Expertise
- Pre-Approval Process
Timeline
Mortgage Loan Officer
Guaranteed Rate Affinity
12.2022 - Current
Loan Officer
Cross Country Mortgage
06.2020 - 12.2022
Loan Officer
One Trust Home Loans
11.2018 - 11.2020
Loan Officer
Citywide Home Loans
04.2014 - 10.2018
Loan Officer
Wells Fargo Home Mortgage
08.2011 - 03.2014
Sociology
University of Utah
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