Johnny Toles
Greenbelt,OR
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
17
17
years of professional experience
Work History
Server
IHOP
09.2012 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Telemarketing Sales Representative
Aqua Guard Waterproofing
03.2011 - Current
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Completed daily cold calling and outreach to build sales pipeline.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
Security Guard
Alpha Security
04.2009 - 04.2011
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Security Guard
Gq Security Services
04.2007 - 04.2009
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Education
High School Diploma -
Friendly High School
Fort Washington, MD06.2001
Skills
- Food Running
- Food Delivery
- Table Bussing
- Order Management
- Security Operations Experience
- Sales Proficiency
Timeline
Server
IHOP
09.2012 - Current
Telemarketing Sales Representative
Aqua Guard Waterproofing
03.2011 - Current
Security Guard
Alpha Security
04.2009 - 04.2011
Security Guard
Gq Security Services
04.2007 - 04.2009
High School Diploma -
Friendly High School
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