John P. Donohue III
Las Vegas,NV
Summary
Highly motivated Sales Associate with over 20 years combined experience in customer service and sales. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance (Top Producer of the Year 4 Times) and excellence in customer service. Establish and maintain a rapport with all levels of staff and management.
Overview
21
21
years of professional experience
Work History
Sales Associate
MACY'S (Fashion Show Mall)
01.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Lead/Key Holder
ST. CROIX SHOP (Canal Shoppes)
11.2021 - 09.2022
- Provided exceptional customer service experience by greeting and assisting customers in exceeding their needs by demonstrating thorough knowledge of all products.
- Pro-actively interact with customers to recommend products that best suit their interest, taste and needs.
- Implemented up-selling strategies such as complementary purchases and accessories to boost revenue.
- Handled variety of in store tasks utilizing multi-tasking skills and industry experience to achieve productivity.
- Completed store opening and closing procedures.
- Trained and mentored new employees.
Sales Lead/Key Holder
ELTON'S MEN'S STORE (Mandalay Bay/Palazzo)
06.2002 - 03.2020
- Helped coordinate new store opening at Mandalay Bay Resort and served as Key Holder.
- Trained, supervised and motivated personnel as needed.
- Sold upscale men's clothing and met or exceeded sales objectives every month.
- Developed promotions, resolved customer issues, built loyal customer base and maintained high customer service index rating.
- Increased gross annual revenue on average 14% annually.
Sales Professional
BELLUSSO (Palazzo)
09.2006 - 01.2008
- Conducted all phases of high-end jewelry and watch sales generating $147,000 best month.
- Supported after-sales clients with helpful solutions in accordance with Bellusso values.
- Consistently achieved or exceeded monthly sales target as directed by management.
- Partnered with management and Corporate Team on CRM initiatives and all store events.
Education
High School Diploma -
G.S.G. LYCEUM
Amsterdam, Netherlands (Europe)SOUTHERN ILLINOIS UNIVERSITY
Carbondale, ILSkills
- Business Development
- Strategic Planning and Problem Solving
- Professional Sales
- Merchandising
- Training/Supervision
- Client/Vendor Relation
- Money Handling and POS/Sales Software Proficiency
Languages
English
Native or Bilingual
Dutch
Professional Working
Flemish
Professional Working
Timeline
Sales Associate
MACY'S (Fashion Show Mall)
01.2023 - 08.2023
Sales Lead/Key Holder
ST. CROIX SHOP (Canal Shoppes)
11.2021 - 09.2022
Sales Professional
BELLUSSO (Palazzo)
09.2006 - 01.2008
Sales Lead/Key Holder
ELTON'S MEN'S STORE (Mandalay Bay/Palazzo)
06.2002 - 03.2020
High School Diploma -
G.S.G. LYCEUM
SOUTHERN ILLINOIS UNIVERSITY
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