JohnPaul Jones
San Bernardino,CA
Summary
Experienced Assistant Store Manager with over 9 years of experience in Retail and Logistics. Excellent reputation for resolving problems and improving customer satisfaction. Adaptive problem solver who works well under pressure and is able to prioritize on the needs of the business and customers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Coach (Assistant Store Manager)
Wal-Mart
San Bernardino/Riverside, CA
08.2021 - Current
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Trained team members in successful strategies to meet operational and sales targets.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Mentored new sales associates to contribute to store's positive culture.
- Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
- Successfully launched Digital operations in October growing from initial 40 Grocery orders and 100 GM orders, to 120 Grocery and 500 GM orders daily. Increasing daily averages sales revenue by 6-8%
Area Manager of Logistics
Wal-Mart Distribution Center
Eastvale, California
05.2020 - 08.2021
- Increased warehouse efficiency for Inbound, Outbound, Flow, and Storage operations by 45% through Lean and Six Sigma practices.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
- Implemented Lean, Kaizen, and Six Sigma strategies to improve processes, systems and behavior.
Assistant Store Manager
Wal-Mart Neighborhood Market
Los Angeles County, California
02.2017 - 05.2020
- Successfully cross trained a diverse and versatile fresh team which was able to cover multiple areas within the store including front end, receiving, and GM operations.
- Reduce Fresh waste by 32% through correction of processes, adjustment of product flow, and additional one-on-one and group training sessions.
- Mentored and aided in the promotion of multiple high performance associates to managerial roles both inside and outside of the company.
- Successfully led teams to having multiple departments setting record sales numbers for their locations.
- Utilized P&L statements to identify and remove shrinkage and additional expenses. Reduced P&L operating cost to bring locations in line with company expectations.
- Established community relations with local organization and First Responders through company programs and volunteerism events.
Fresh Cap Supervisor
Walmart
Rialto, California
05.2016 - 02.2017
- Trained and led team of 20 department team members.
- Determined and implemented appropriate productivity, quality and service goals.
- Completed cycle counts and monthly inventory.
- Purchased new inventory according to expected regular and holiday demand.
- Drove sales records in multiple departments
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Education
Bachelor of Science - Computer Science With A Conc in Cyber Security
Southern New Hampshire University
Manchester, NHMaster of Science - Information And Data Security
DeVry University
Villa Park, IL 05.2022 - Current
Skills
Business Developmentundefined
Certification
Lean Six Sigma Green Belt
Timeline
Master of Science - Information And Data Security
DeVry University
05.2022 - Current
Coach (Assistant Store Manager)
Wal-Mart
08.2021 - Current
Area Manager of Logistics
Wal-Mart Distribution Center
05.2020 - 08.2021
Assistant Store Manager
Wal-Mart Neighborhood Market
02.2017 - 05.2020
Fresh Cap Supervisor
Walmart
05.2016 - 02.2017
Bachelor of Science - Computer Science With A Conc in Cyber Security
Southern New Hampshire University
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