John R. (Robbie) Bagnardi

• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Led and directed team members on effective methods, operations, and procedures in both the Front and Back of House.
• Oversaw food preparation and monitored safety protocols.
• Conducted food purchasing and inventory, and cultivated strong vendor relationships.
• Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

• Inspected kitchen to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
• Checked and tested foods to verify quality and temperature.
• Scheduled, received, stocked, and rotated food and beverage deliveries, adhering to food cost and budget.
• Motivated staff to perform at peak efficiency and quality.
• Delivered in-depth training to workers in food preparation to ensure strong team performance.
• Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.

• Prepared food items such as meats, poultry and fish, and shell fish via wood-fire grill and saute.
• Prepared multiple orders simultaneously during peak periods with elite accuracy rate, maximizing customer satisfaction and consistent business.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Created identical dishes numerous times daily with consistent care, attention to detail and quality.

• Freelance
• Researching, recording, and producing the “Bleav in FSU Football” podcast for the Bleav Podcast Network.
• Use oft recording software such as Zoom and Zencastr.
• Editing and producing with software such as Audacity and ART19.

• Reported back to coordinators and coaches to receive day-to-day tasks and responsibilities.
• Gained operational knowledge and supported departmental needs.
• Performed administrative duties and staff support tasks.

Contributing in all areas of front of House service: maintaining food serve equipment, order taking, guest assistance, and money handling.

• Adapted and thrived in high paced, quick service environment with emphasis on guest experience.
• Back of House Team Member- Prepared food and drinks while following safe food handling procedures.
• Maintained high personal grooming standards and uniform presentation.